Protime experienced a major incident on August 18, 2026 affecting ProTime and myProtime and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
ProTimemyProtimeProTeamExportImportYeartoolUserProvisioning
Update timeline
- investigating Aug 18, 2026, 09:44 AM UTC
We are currently investigating an issue affecting myProtime and Protime Premium . Our teams are actively working to identify the root cause and resolve the issue as quickly as possible. We are doing everything possible to keep disruption to a minimum.
- identified Aug 18, 2026, 10:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 18, 2026, 10:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 18, 2026, 11:30 AM UTC
This incident has been resolved.