Protime experienced a minor incident on August 20, 2026 affecting ProTime, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
ProTime
Update timeline
- investigating Aug 20, 2026, 01:37 PM UTC
We are currently investigating an intermittent issue that may cause unexpected errors when when adjusting employee files on Protime. Our teams are actively working to identify the root cause and resolve the issue as quickly as possible. We are doing everything possible to keep disruption to a minimum.
- identified Aug 20, 2026, 02:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 20, 2026, 02:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 20, 2026, 03:17 PM UTC
This incident has been resolved.