ProPay incident

ProPay System Processing Issue

Resolved after 2 hours 16 minutes, affecting Direct Credit Card and ACH Processing, on February 11, 2026.

resolved Feb 11, 2026, 04:52 PM UTC

We are aware of an issue that was preventing some transactions from being processed. Incident timeline: 7:14 AM to 9:30 AM MT The issue has been resolved.

Started
Feb 11, 2026, 02:14 PM UTC
Resolved
Feb 11, 2026, 04:30 PM UTC
Duration
2h 16m
Detected by Pingoru
Feb 11, 2026, 02:14 PM UTC

Affected components

Direct Credit Card and ACH Processing

Update timeline

  1. resolved Feb 11, 2026, 04:52 PM UTC

    We are aware of an issue that was preventing some transactions from being processed. Incident timeline: 7:14 AM to 9:30 AM MT The issue has been resolved.

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