ProPay incident

ProPay Feature Issue - Sandbox Environment

Resolved after 1 hour 18 minutes, affecting Integration TEST Environment and Direct Credit Card and ACH Processing and 1 more, on October 28, 2026.

identified Oct 28, 2026, 05:48 PM UTC

The issue has been identified and a fix is being implemented.

Started
Oct 28, 2026, 05:35 PM UTC
Resolved
Oct 28, 2026, 06:54 PM UTC
Duration
1h 18m
Detected by Pingoru
Oct 28, 2026, 05:35 PM UTC

Affected components

Integration TEST EnvironmentDirect Credit Card and ACH ProcessingWebsites, Mobile, and Card Readers

Update timeline

  1. investigating Oct 28, 2026, 05:35 PM UTC

    Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.

  2. identified Oct 28, 2026, 05:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 28, 2026, 06:54 PM UTC

    This incident has been resolved.

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