Is ProPay down?

Last checked 4m ago
Current status
ProPay is up

No incidents right now.

  • Official status page: status.propay.com
  • Checked every 5 minutes
  • 11 components tracked

ProPay is operational right now. Last checked 4m ago; the most recent incident resolved 2d ago.

Real-time ProPay status, recent outages, and incident history: pulled directly from ProPay's official status page at status.propay.com every 5 minutes. Pingoru tracks 11 ProPay services and has captured 18 incidents in the last 90 days (99.34% uptime). Get email, Slack, Discord, or webhook alerts the moment ProPay reports a new incident, free for 3 monitors, no credit card.

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ProPay uptime 99.34% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved –
    Started Oct 29, 2026, 08:30 PM UTC · Resolved Oct 29, 2026, 08:30 PM UTC
    Direct Credit Card and ACH Processing
    Timeline · 1 update
    • resolved · Oct 29, 2026, 09:33 PM UTC

      We are aware of an issue that is preventing some transactions from being processed. Our teams are working to resolve the issue as quickly as possible.

    Latest: We are aware of an issue that is preventing some transactions from being processed. Our teams are working to resolve the issue as quickly as possible.

  2. Resolved 4h 54m
    Started Oct 29, 2026, 05:51 PM UTC · Resolved Oct 29, 2026, 10:46 PM UTC
    Direct Credit Card and ACH ProcessingWebsites, Mobile, and Card Readers
    Timeline · 3 updates
    • investigating · Oct 29, 2026, 05:51 PM UTC

      Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.

    • monitoring · Oct 29, 2026, 09:14 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 29, 2026, 10:46 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1h 18m
    Started Oct 28, 2026, 05:35 PM UTC · Resolved Oct 28, 2026, 06:54 PM UTC
    Integration TEST EnvironmentDirect Credit Card and ACH ProcessingWebsites, Mobile, and Card Readers
    Timeline · 3 updates
    • investigating · Oct 28, 2026, 05:35 PM UTC

      Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.

    • identified · Oct 28, 2026, 05:48 PM UTC

      The issue has been identified and a fix is being implemented.

    • resolved · Oct 28, 2026, 06:54 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved –
    Started Oct 22, 2026, 04:28 PM UTC · Resolved Oct 22, 2026, 04:28 PM UTC
    Direct Credit Card and ACH Processing
    Timeline · 1 update
    • resolved · Oct 22, 2026, 04:28 PM UTC

      We have been made aware that there was an issue in processing some refunds that were initiated 10/7/26. We have identified and resubmitted all the transactions which did not refund successfully, and our SPM team will be in contact with partners with any affected merchants, with specific transaction information.

    Latest: We have been made aware that there was an issue in processing some refunds that were initiated 10/7/26. We have identified and resubmitted all the transactions which did not refund…

  5. Resolved 1d 19h
    Started Oct 05, 2026, 05:37 PM UTC · Resolved Oct 07, 2026, 01:12 PM UTC
    Direct Credit Card and ACH ProcessingWebsites, Mobile, and Card Readersxfer.propay.com - SFTP Reports
    Timeline · 2 updates
    • investigating · Oct 05, 2026, 05:37 PM UTC

      At 1:00 a.m. (MDT) on Wednesday, October 7th, 2026, the database system will undergo maintenance. Reporting will unfortunately be delayed due to the maintenance. We do not expect the delay to be more than a few hours.

    • resolved · Oct 07, 2026, 01:12 PM UTC

      Maintenance is completed.

    Latest: Maintenance is completed.

See the full ProPay outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse ProPay outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 11 components checked every 5 minutes
53incidents recorded
32last 12 months
6last 90 days
11 hourstypical duration, 12 months

The longest incident in the last year, Propay Partner Portal Issue on May 29, 2026, ran for 3 days. 43 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Direct Credit Card and ACH Processing17
  • Websites, Mobile, and Card Readers8
  • xfer.propay.com - SFTP Reports6
  • Payment Facilitation - Heartland, Portico5
  • Bank Transfers3

Latest incidents

  • ProPay System Processing Issue October 29, 2026 · under a minute · major outage

    We are aware of an issue that is preventing some transactions from being processed. Our teams are working to resolve the issue as quickly as possible.

  • ProPay Feature Issue - Partner Portal October 29, 2026 · 5 hours · degraded service

    Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional…

  • ProPay Feature Issue - Sandbox Environment October 28, 2026 · 78 minutes · major outage

    Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional…

Outage history

Past 90 days · 6 incidents View full outage history →