Is ProPay down?
Last checked 4m agoNo incidents right now.
ProPay is operational right now. Last checked 4m ago; the most recent incident resolved 2d ago.
Real-time ProPay status, recent outages, and incident history: pulled directly from ProPay's official status page at status.propay.com every 5 minutes. Pingoru tracks 11 ProPay services and has captured 18 incidents in the last 90 days (99.34% uptime). Get email, Slack, Discord, or webhook alerts the moment ProPay reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Direct Credit Card and ACH Processing
Timeline · 1 update
- resolved · Oct 29, 2026, 09:33 PM UTC
We are aware of an issue that is preventing some transactions from being processed. Our teams are working to resolve the issue as quickly as possible.
Latest: We are aware of an issue that is preventing some transactions from being processed. Our teams are working to resolve the issue as quickly as possible.
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- Direct Credit Card and ACH ProcessingWebsites, Mobile, and Card Readers
Timeline · 3 updates
- investigating · Oct 29, 2026, 05:51 PM UTC
Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.
- monitoring · Oct 29, 2026, 09:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 29, 2026, 10:46 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Integration TEST EnvironmentDirect Credit Card and ACH ProcessingWebsites, Mobile, and Card Readers
Timeline · 3 updates
- investigating · Oct 28, 2026, 05:35 PM UTC
Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.
- identified · Oct 28, 2026, 05:48 PM UTC
The issue has been identified and a fix is being implemented.
- resolved · Oct 28, 2026, 06:54 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Direct Credit Card and ACH Processing
Timeline · 1 update
- resolved · Oct 22, 2026, 04:28 PM UTC
We have been made aware that there was an issue in processing some refunds that were initiated 10/7/26. We have identified and resubmitted all the transactions which did not refund successfully, and our SPM team will be in contact with partners with any affected merchants, with specific transaction information.
Latest: We have been made aware that there was an issue in processing some refunds that were initiated 10/7/26. We have identified and resubmitted all the transactions which did not refund…
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- Direct Credit Card and ACH ProcessingWebsites, Mobile, and Card Readersxfer.propay.com - SFTP Reports
Timeline · 2 updates
- investigating · Oct 05, 2026, 05:37 PM UTC
At 1:00 a.m. (MDT) on Wednesday, October 7th, 2026, the database system will undergo maintenance. Reporting will unfortunately be delayed due to the maintenance. We do not expect the delay to be more than a few hours.
- resolved · Oct 07, 2026, 01:12 PM UTC
Maintenance is completed.
Latest: Maintenance is completed.
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See the full ProPay outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse ProPay outage history →Or sign up free to get alerts when ProPay breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 11 components checked every 5 minutesThe longest incident in the last year, Propay Partner Portal Issue on May 29, 2026, ran for 3 days. 43 maintenance windows announced in the same period.
Most affected components, last 12 months
- Direct Credit Card and ACH Processing17
- Websites, Mobile, and Card Readers8
- xfer.propay.com - SFTP Reports6
- Payment Facilitation - Heartland, Portico5
- Bank Transfers3
Latest incidents
- ProPay System Processing Issue
We are aware of an issue that is preventing some transactions from being processed. Our teams are working to resolve the issue as quickly as possible.
- ProPay Feature Issue - Partner Portal
Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional…
- ProPay Feature Issue - Sandbox Environment
Our teams are aware of an issue with a ProPay feature. We are working to identify and address it as soon as possible. We will provide updates as additional…
- ProPay System Processing Issue ResolvedStarted Oct 29, 2026, 08:30 PM UTC · Resolved Oct 29, 2026, 08:30 PM UTC · –
- Started Oct 29, 2026, 05:51 PM UTC · Resolved Oct 29, 2026, 10:46 PM UTC · 4h 54m
- Started Oct 28, 2026, 05:35 PM UTC · Resolved Oct 28, 2026, 06:54 PM UTC · 1h 18m
- Transaction Refund Issue - 10/7/26 ResolvedStarted Oct 22, 2026, 04:28 PM UTC · Resolved Oct 22, 2026, 04:28 PM UTC · –
- Started Oct 05, 2026, 05:37 PM UTC · Resolved Oct 07, 2026, 01:12 PM UTC · 1d 19h
- ProPay Funding Delay Issue ResolvedStarted Sep 17, 2026, 09:22 PM UTC · Resolved Sep 17, 2026, 09:50 PM UTC · 28m