Resolved after 1 hour 43 minutes, affecting Payment Facilitation - Heartland, Portico, on March 12, 2026.
We are aware of an issue that prevented some tokenized transactions from being processed between 1:11pm ET to 2:54pm ET on the ProPay-Portico solution. This issue has been identified and resolved, and tokenized transaction processing should be working without incident currently.
Affected components
Update timeline
- resolved Mar 12, 2026, 08:07 PM UTC
We are aware of an issue that prevented some tokenized transactions from being processed between 1:11pm ET to 2:54pm ET on the ProPay-Portico solution. This issue has been identified and resolved, and tokenized transaction processing should be working without incident currently.
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