ProPay experienced a notice incident on March 30, 2026 affecting Payment Facilitation - Global Payments API (GP API), lasting 22h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Facilitation - Global Payments API (GP API)
Update timeline
- identified Mar 30, 2026, 04:13 PM UTC
We are aware of an issue affecting partners using GP API. We have observed an increase in 215 errors (partially boarded) for signups on the GP API onboarding flow, leading to onboarding interruptions for some users. Our team is actively investigating and will provide updates as they are available.
- monitoring Mar 30, 2026, 09:50 PM UTC
Our teams have located the cause of the issue and will be implementing a fix overnight to address it.
- resolved Mar 31, 2026, 03:03 PM UTC
This incident has been resolved as of March 30 at 11pmMT/1amET.