ProPay incident

GP API Boarding Interruptions

Notice Resolved View vendor source →
Started
Mar 30, 2026, 04:13 PM UTC
Resolved
Mar 31, 2026, 03:03 PM UTC
Duration
22h 50m
Detected by Pingoru
Mar 30, 2026, 04:13 PM UTC

Affected components

Payment Facilitation - Global Payments API (GP API)

Update timeline

  1. identified Mar 30, 2026, 04:13 PM UTC

    We are aware of an issue affecting partners using GP API. We have observed an increase in 215 errors (partially boarded) for signups on the GP API onboarding flow, leading to onboarding interruptions for some users. Our team is actively investigating and will provide updates as they are available.

  2. monitoring Mar 30, 2026, 09:50 PM UTC

    Our teams have located the cause of the issue and will be implementing a fix overnight to address it.

  3. resolved Mar 31, 2026, 03:03 PM UTC

    This incident has been resolved as of March 30 at 11pmMT/1amET.

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