ProPay incident

ProPay Monthly Database Maintenance Reminder for July 2026

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Resolved after 3 hours 16 minutes, affecting Direct Credit Card and ACH Processing and Websites, Mobile, and Card Readers and 1 more, on July 14, 2026.

investigating Jul 14, 2026, 04:18 PM UTC

At 3:00 a.m. (MT) on Thursday, July 16th, the database system will undergo its monthly maintenance. We anticipate no more than 5 minutes of service interruption during this time frame.

Started
Jul 14, 2026, 04:18 PM UTC
Resolved
Jul 14, 2026, 07:34 PM UTC
Duration
3h 16m
Detected by Pingoru
Jul 14, 2026, 04:18 PM UTC

Affected components

Direct Credit Card and ACH ProcessingWebsites, Mobile, and Card Readersxfer.propay.com - SFTP Reports

Update timeline

  1. investigating Jul 14, 2026, 04:18 PM UTC

    At 3:00 a.m. (MT) on Thursday, July 16th, the database system will undergo its monthly maintenance. We anticipate no more than 5 minutes of service interruption during this time frame.

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