ProPay experienced a notice incident on September 17, 2026 affecting Direct Credit Card and ACH Processing and Bank Transfers, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Direct Credit Card and ACH ProcessingBank Transfers
Update timeline
- investigating Sep 17, 2026, 09:22 PM UTC
We are aware of an issue of delayed funding for some merchants. Our teams working to identify and resolve the issue as quickly as possible.
- monitoring Sep 17, 2026, 09:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 17, 2026, 09:50 PM UTC
This incident has been resolved.