ProPay incident

ProPay Funding Delay Issue

Resolved after 28 minutes, affecting Direct Credit Card and ACH Processing and Bank Transfers, on September 17, 2026.

monitoring Sep 17, 2026, 09:35 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 17, 2026, 09:22 PM UTC
Resolved
Sep 17, 2026, 09:50 PM UTC
Duration
28m
Detected by Pingoru
Sep 17, 2026, 09:22 PM UTC

Affected components

Direct Credit Card and ACH ProcessingBank Transfers

Update timeline

  1. investigating Sep 17, 2026, 09:22 PM UTC

    We are aware of an issue of delayed funding for some merchants. Our teams working to identify and resolve the issue as quickly as possible.

  2. monitoring Sep 17, 2026, 09:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 17, 2026, 09:50 PM UTC

    This incident has been resolved.

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