Ongoing since 05:07 PM UTC, affecting Websites, Mobile, and Card Readers.
We have identified a fix for this issue, and we will be applying that fix at 18:00 MT this evening. All services may be down for a few minutes (we anticipate less than 5m in totality) while this fix is applied.
Affected components
Update timeline
- identified Nov 03, 2026, 05:07 PM UTC
Our teams are aware of an issue with epay.propay.com not sending the code to allow you to login to our website. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.
- identified Nov 03, 2026, 05:08 PM UTC
We have identified what is blocking the code from being sent, and are working on a resolution to address that blocker. We will provide additional updates as more information is available.
- identified Nov 03, 2026, 06:06 PM UTC
We have identified a fix for this issue, and we will be applying that fix at 18:00 MT this evening. All services may be down for a few minutes (we anticipate less than 5m in totality) while this fix is applied.
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