ProPay incident
ProPay System Processing Issue - Service Provider interruption
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Resolved on January 22, 2025, affecting Direct Credit Card and ACH Processing.
Today between 6:15-6:19am MT merchants may have experienced timeouts due to an issue with a network service provider in one of our data centers. Traffic was moved to our alternate data center while the provider works to address the issue.
Affected components
Direct Credit Card and ACH Processing
Update timeline
- resolved Jan 22, 2025, 02:32 PM UTC
Today between 6:15-6:19am MT merchants may have experienced timeouts due to an issue with a network service provider in one of our data centers. Traffic was moved to our alternate data center while the provider works to address the issue.
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