Project44 incident

Partial Service Disruption on Last Mile Platform

Minor Resolved View vendor source →

Project44 experienced a minor incident on April 2, 2026 affecting Orders API and Application and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 08:30 PM UTC
Resolved
Apr 02, 2026, 09:28 PM UTC
Duration
58m
Detected by Pingoru
Apr 02, 2026, 08:30 PM UTC

Affected components

Orders APIApplicationData Ingestion

Update timeline

  1. investigating Apr 02, 2026, 08:30 PM UTC

    Dear Valued Customer, We are currently investigating an issue affecting our Last Mile product. Some customers may experience delays when attempting to submit and process orders, resulting in slower-than-usual system performance. Our engineering team is actively working to resolve this issue and mitigate any impact as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Regards, Customer Support

  2. investigating Apr 02, 2026, 09:27 PM UTC

    Dear Valued Customer, The issue affecting our Last Mile product has been resolved. Order submission and processing are now functioning normally. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Regards, Customer Support

  3. resolved Apr 02, 2026, 09:28 PM UTC

    Dear Valued Customer, The issue affecting our Last Mile product has been resolved. Order submission and processing are now functioning normally. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Regards, Customer Support