Is Project44 down?

Dear Valued Customer, We are currently experiencing an issue with the Dispatch module in NA Production, resulting in dispatch requests failing for multiple customers. This has been classified as an incident. A roll-back is currently in progress to resolve the issue, and our engineering team is treating this as a priority. We will continue to provide updates here as they become available. Regards,

Dear Valued Customer, A fix has been implemented and we are monitoring the results. We have deployed a roll-back for the Dispatch issue in NA Production and are closely monitoring the system to confirm that dispatch requests are processing normally for all customers. We will provide a further update once we can confirm full resolution. Regards, Customer Support

We are continuing to monitor for any further issues.

This incident has been resolved.

Dear Valued Customer, We are currently experiencing an issue with the movement platform effecting the NA region where in the carriers users do not have shared-visibility into shipments that have been shared with the carrier tenant for visibility purposes. Our engineering team is investigating this issue as a priority, and we will provide updates here as they become available. Regards, Customer Support

Dear valued customer, Our engineering team has identified the issue and is actively working on a fix. We will continue to provide updates here as further progress is made. Regards, Customer Support

Dear Valued Customer, Our engineering team has identified the issue and is actively working on a fix. We will continue to provide updates here as further progress is made. Regards, Customer Support

Dear valued customer, Our engineering team has implemented a fix and is now reprocessing the shipments that require reprocessing for shared visibility. We will update here once this has been resolved. Regards, Customer Support

This incident has been resolved.

Dear Valued Customer, We are currently experiencing a disruption affecting the Container Track & Trace (CTT) system, which may impact customers using CTT services. We sincerely apologize for any inconvenience this may cause. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible. As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at [email protected]. Thank you for your continued trust. Best Regards, Customer Support

Dear Valued Customer, Our engineering team has identified the cause of the disruption affecting the Container Track & Trace (CTT) system, and a resolution has been implemented. We are closely monitoring the system to ensure that services continue to operate as expected. We sincerely appreciate your patience and understanding as we work to restore normal service. We will continue to keep you informed and provide updates as more information becomes available. As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at [email protected]. Best Regards, Customer Support

Dear Valued Customer, The disruption affecting the Container Track & Trace (CTT) system has been resolved. Our engineering team has confirmed that the affected services have returned to normal, and we have verified that the Container Track & Trace (CTT) system is operating as expected. We sincerely apologize for any inconvenience this issue may have caused and greatly appreciate your patience and understanding while we worked to resolve it. As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at [email protected]. Thank you for your continued trust. Best Regards, Customer Support

Dear Valued Customer, We are currently experiencing a delay in the processing of ocean shipment data. As a result, shipment updates in Movement may be delayed. During this time, the latest shipment data will continue to be available in CTT; however, shipment updates displayed in Movement may be delayed. Our engineering team is actively investigating the issue and working to restore normal service. As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at [email protected]. Thank you for your patience and continued trust. Regards, Customer Support

Dear Valued Customer, Our engineering team has identified the cause of the delay affecting ocean shipment data, and a resolution has been implemented. We are closely monitoring the system to ensure that services continue to operate as expected. We sincerely appreciate your patience and understanding as we work to resolve this issue. We will continue to keep you informed and provide updates as more information becomes available. As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at [email protected]. Best Regards, Customer Support

Dear Valued Customer, The issue causing delays in the processing of ocean shipment data has been resolved. Our engineering team has confirmed that processing has returned to normal, and shipment updates are now flowing as expected in both Movement and CTT. We have verified that the affected services are operating normally. We sincerely apologize for any inconvenience this issue may have caused and appreciate your patience and understanding while we worked to resolve it. As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at [email protected]. Thank you for your continued trust. Best Regards, Customer Support

Dear Valued Customer, We are currently investigating an issue affecting Movement in the NA Production environment. Some customers using specific internet service providers (ISPs) may be unable to log in to Movement. Our engineering team is actively investigating the issue and working to identify the root cause. We apologize for the inconvenience and appreciate your patience as we work to restore normal service. If you have any questions, please contact [email protected]. Best Regards, Customer Support Team

Dear Valued Customer, We are continuing to investigate an issue affecting Movement in the NA Production environment. Based on our investigation, we have narrowed the issue to customers using Spectrum as their internet service provider (ISP), who may be unable to log in to Movement. We are actively working with Spectrum to help resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience as we work toward a resolution. If you have any questions, please contact [email protected]. Best Regards, Customer Support Team

Dear Valued Customer, The issue affecting Movement login in the NA Production environment has been resolved. Our investigation determined that the issue impacted some customers using specific internet service providers (ISPs). We have confirmed that affected users are now able to successfully log in to Movement, and service has been restored. We apologize for the inconvenience and appreciate your patience throughout this incident. If you continue to experience login issues, please contact **[[email protected]](mailto:[email protected])**. Best Regards, Customer Support Team