productboard incident

Newly Created Boards Inaccessible

Resolved after 3 hours 15 minutes, affecting Web Application, on June 7, 2026.

resolved Jun 07, 2026, 05:22 PM UTC

This incident has been resolved. Newly created boards are now fully accessible and operating as expected. We apologize for any disruption this may have caused.

Started
Jun 07, 2026, 02:07 PM UTC
Resolved
Jun 07, 2026, 05:22 PM UTC
Duration
3h 15m
Detected by Pingoru
Jun 07, 2026, 02:07 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jun 07, 2026, 02:07 PM UTC

    We are currently investigating an issue where newly created boards are not immediately accessible after creation. Users may encounter an error when attempting to open a board they just created. Affected boards do eventually become accessible. We will provide further updates as our investigation progresses.

  2. identified Jun 07, 2026, 04:25 PM UTC

    We have identified the cause of the issue and are working to resolve it.

  3. monitoring Jun 07, 2026, 04:29 PM UTC

    A fix has been applied and newly created boards are now accessible. We are monitoring the situation to ensure full stability.

  4. identified Jun 07, 2026, 05:21 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jun 07, 2026, 05:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jun 07, 2026, 05:22 PM UTC

    This incident has been resolved. Newly created boards are now fully accessible and operating as expected. We apologize for any disruption this may have caused.

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