productboard experienced a minor incident on June 7, 2026 affecting Boards and data, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 07, 2026, 02:07 PM UTC
We are currently investigating an issue where newly created boards are not immediately accessible after creation. Users may encounter an error when attempting to open a board they just created. Affected boards do eventually become accessible. We will provide further updates as our investigation progresses.
- identified Jun 07, 2026, 04:25 PM UTC
We have identified the cause of the issue and are working to resolve it.
- monitoring Jun 07, 2026, 04:29 PM UTC
A fix has been applied and newly created boards are now accessible. We are monitoring the situation to ensure full stability.
- identified Jun 07, 2026, 05:21 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 07, 2026, 05:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 07, 2026, 05:22 PM UTC
This incident has been resolved. Newly created boards are now fully accessible and operating as expected. We apologize for any disruption this may have caused.