Resolved after 3 hours 26 minutes, affecting Web Application, on June 19, 2024.
The productboard.com (main app) was unavailable for short periods of several minutes at 1:30 PM CEST, 2:15 PM CEST, and 3:15 PM CEST due to spikes in requests on the backend. The issue is completely mitigated now.
Affected components
Update timeline
- investigating Jun 19, 2024, 11:46 AM UTC
We're currently facing an issue with loading boards, which results in an "Uh oh! We had trouble loading the data" error. This is being investigated and we will provide a status update once we have more information.
- identified Jun 19, 2024, 12:06 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 19, 2024, 02:14 PM UTC
The issue is mitigated and the team is currently monitoring it to ensure stability.
- resolved Jun 19, 2024, 03:12 PM UTC
The productboard.com (main app) was unavailable for short periods of several minutes at 1:30 PM CEST, 2:15 PM CEST, and 3:15 PM CEST due to spikes in requests on the backend. The issue is completely mitigated now.
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Amazon Web Services