productboard incident

Provisioning Degraded Performance Impacting New Signups

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Resolved after 1 hour 50 minutes, on August 20, 2024.

monitoring Aug 20, 2024, 07:46 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 20, 2024, 06:50 PM UTC
Resolved
Aug 20, 2024, 08:41 PM UTC
Duration
1h 50m
Detected by Pingoru
Aug 20, 2024, 06:50 PM UTC

Update timeline

  1. identified Aug 20, 2024, 06:50 PM UTC

    Due to degraded performance in provisioning, new signups may experience issues accessing Productboard. We are actively working on resolving this, and we apologize for any inconvenience.

  2. monitoring Aug 20, 2024, 07:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 20, 2024, 08:41 PM UTC

    This incident has been resolved.

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