productboard incident
Sub-feature updates not syncing from JIRA to Productboard
Resolved after 1 hour 4 minutes, affecting MCP, APIs and Integrations, on September 20, 2024.
We have identified the cause of this issue and the team have pushed a fix. If you are still encountering issues, please reach out to [email protected]. Thank you for your patience.
Affected components
Update timeline
- investigating Sep 20, 2024, 03:47 PM UTC
Currently, updates on sub-features are not syncing between JIRA and Productboard. Our team is aware of the issue and actively working to resolve it
- identified Sep 20, 2024, 03:56 PM UTC
The issue has been identified and a fix is on the way.
- resolved Sep 20, 2024, 04:51 PM UTC
We have identified the cause of this issue and the team have pushed a fix. If you are still encountering issues, please reach out to [email protected]. Thank you for your patience.
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