productboard incident

Public Portals are not available

Resolved after 35 minutes, affecting Web Application, on January 6, 2025.

monitoring Jan 06, 2025, 02:45 PM UTC

A fix has been implemented, and we're monitoring it. All Portals are available again.

Started
Jan 06, 2025, 02:14 PM UTC
Resolved
Jan 06, 2025, 02:49 PM UTC
Duration
35m
Detected by Pingoru
Jan 06, 2025, 02:14 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jan 06, 2025, 02:14 PM UTC

    Public Portals (including custom domains) are temporarily unavailable. The team is currently investigating the issue.

  2. identified Jan 06, 2025, 02:16 PM UTC

    The team has identified the issue and is currently working on a fix.

  3. monitoring Jan 06, 2025, 02:45 PM UTC

    A fix has been implemented, and we're monitoring it. All Portals are available again.

  4. resolved Jan 06, 2025, 02:49 PM UTC

    This incident has been resolved.

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