Resolved after 6 minutes, affecting Web Application and MCP, APIs and Integrations, on August 21, 2025.
The issue was caused by a Cloudflare connectivity incident (https://blog.cloudflare.com/cloudflare-incident-on-august-21-2025). Service has been restored and remains stable, and we continue to monitor with our provider.
Affected components
Update timeline
- investigating Aug 21, 2025, 07:17 PM UTC
We’re investigating degraded in-app performance and Jira webhook sync delays that appear related to a Cloudflare connectivity issue affecting traffic between Cloudflare and AWS starting at 16:27 UTC on August 21, 2025.
- resolved Aug 21, 2025, 07:24 PM UTC
The issue was caused by a Cloudflare connectivity incident (https://blog.cloudflare.com/cloudflare-incident-on-august-21-2025). Service has been restored and remains stable, and we continue to monitor with our provider.
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