Resolved after 8 hours 48 minutes, affecting [Email delivery] SendGrid API, on September 8, 2025.
At the moment, customers are not able to receive: email notification email invitations weekly update emails insights digest emails Portal Submission emails We are investigating this issue and will update the status page accordingly.
Affected components
[Email delivery] SendGrid API
Update timeline
- investigating Sep 08, 2025, 12:02 PM UTC
At the moment, customers are not able to receive: email notification email invitations weekly update emails insights digest emails Portal Submission emails We are investigating this issue and will update the status page accordingly.
- resolved Sep 08, 2025, 08:50 PM UTC
This incident is now resolved, and email services are working as expected.
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