productboard incident

Integrations Failing

Resolved after 3 hours 43 minutes, affecting MCP, APIs and Integrations, on September 12, 2025.

monitoring Sep 12, 2025, 02:18 PM UTC

We are continuing to monitor for any further issues.

Started
Sep 12, 2025, 10:35 AM UTC
Resolved
Sep 12, 2025, 02:19 PM UTC
Duration
3h 43m
Detected by Pingoru
Sep 12, 2025, 10:35 AM UTC

Affected components

MCP, APIs and Integrations

Update timeline

  1. investigating Sep 12, 2025, 10:35 AM UTC

    We are currently investigating an issue where integrations might be failing working with Productboard.

  2. identified Sep 12, 2025, 12:59 PM UTC

    We have identified the cause of the issue and are currently working on a fix.

  3. monitoring Sep 12, 2025, 01:15 PM UTC

    We have mitigated the issue and are monitoring the results to see if this can be resolved. Thank you for your patience today.

  4. monitoring Sep 12, 2025, 02:18 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 12, 2025, 02:19 PM UTC

    This incident has now been resolved.

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