productboard incident

Slow performance

Resolved after 2 hours 45 minutes, affecting Web Application and Identity & Access, on October 7, 2025.

monitoring Oct 07, 2025, 09:18 AM UTC

The root cause has been identified and the issue has been mitigated. Performance is currently back to normal and are monitoring it.

Started
Oct 07, 2025, 09:05 AM UTC
Resolved
Oct 07, 2025, 11:50 AM UTC
Duration
2h 45m
Detected by Pingoru
Oct 07, 2025, 09:05 AM UTC

Affected components

Web ApplicationIdentity & Access

Update timeline

  1. investigating Oct 07, 2025, 09:05 AM UTC

    Some users may see intermittent slowness today due to a scheduled Cloudflare network maintenance in Ashburn (IAD) 06:00–10:00 UTC (08:00–12:00 CEST). Our systems are healthy and we're monitoring.

  2. monitoring Oct 07, 2025, 09:18 AM UTC

    The root cause has been identified and the issue has been mitigated. Performance is currently back to normal and are monitoring it.

  3. resolved Oct 07, 2025, 11:50 AM UTC

    This incident has been resolved.

Your product runs on more than productboard

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →