Practice Fusion incident

EHR is online but some users may experience issues with Activity feed and audit report

Resolved after 4 hours 6 minutes, affecting Reports, on October 20, 2025.

monitoring Oct 20, 2025, 10:00 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 20, 2025, 09:55 AM UTC
Resolved
Oct 20, 2025, 02:02 PM UTC
Duration
4h 6m
Detected by Pingoru
Oct 20, 2025, 09:55 AM UTC

Affected components

Reports

Update timeline

  1. investigating Oct 20, 2025, 09:55 AM UTC

    We are aware of an issue impacting the Activity feed and audit report. We are working to resolve the issue as soon as possible.

  2. monitoring Oct 20, 2025, 10:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 20, 2025, 02:02 PM UTC

    This incident has been resolved.

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