Practice Fusion incident

EHR is online but some users may experience issues with e-prescribing

Major Resolved View vendor source →

Practice Fusion experienced a major incident on October 14, 2025 affecting eRx, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 06:04 PM UTC
Resolved
Oct 14, 2025, 06:47 PM UTC
Duration
43m
Detected by Pingoru
Oct 14, 2025, 06:04 PM UTC

Affected components

eRx

Update timeline

  1. investigating Oct 14, 2025, 06:04 PM UTC

    We are aware of an issue impacting e-prescribing. We are working to resolve the issue as soon as possible.

  2. monitoring Oct 14, 2025, 06:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 14, 2025, 06:47 PM UTC

    This incident has been resolved.