Practice Fusion incident

EHR is online but some users may experience slowness

Minor Resolved View vendor source →

Practice Fusion experienced a minor incident on October 20, 2025 affecting Login and eRx and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 12:37 PM UTC
Resolved
Oct 20, 2025, 01:59 PM UTC
Duration
1h 22m
Detected by Pingoru
Oct 20, 2025, 12:37 PM UTC

Affected components

LogineRxChartingDocumentsLaboratory & RadiologyPartner ServicesScheduleTasksMessagingReports

Update timeline

  1. identified Oct 20, 2025, 12:37 PM UTC

    We are aware that some users are experiencing slowness when accessing some features of the EHR. We are working to resolve the issue as soon as possible.

  2. monitoring Oct 20, 2025, 01:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 20, 2025, 01:59 PM UTC

    This incident has been resolved.