PPRO Outage History

There were 72 PPRO outages since March 28, 2026 totaling 28h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ppro.com

Major April 18, 2026

[External] eps | Erste Bank und Sparkassen | Resolved Partial Service Degradation

Detected by Pingoru: Apr 18, 2026, 07:12 AM UTC
Resolved: Apr 18, 2026, 07:47 AM UTC
Duration: 35m

Affected: eps

Timeline · 3 updates

identified Apr 18, 2026, 07:12 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Apr 18, 2026, 07:23 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Apr 18, 2026, 07:47 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 18, 2026

[External] Credit Card - Chile | | Resolved Partial Service Degradation

Detected by Pingoru: Apr 18, 2026, 02:41 AM UTC
Resolved: Apr 18, 2026, 07:18 AM UTC
Duration: 4h 37m

Affected: Credit Card - Chile

Timeline · 2 updates

identified Apr 18, 2026, 02:41 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Apr 18, 2026, 07:18 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 16, 2026

Bizum | | Resolved Partial Service Degradation

Detected by Pingoru: Apr 16, 2026, 11:29 PM UTC
Resolved: Apr 16, 2026, 11:43 PM UTC
Duration: 14m

Affected: Bizum

Timeline · 3 updates

investigating Apr 16, 2026, 11:29 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Bizum. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Apr 16, 2026, 11:38 PM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
resolved Apr 16, 2026, 11:43 PM UTC

The service degradation affecting Bizum has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 16, 2026

[External] MB multibanco | Refunds | Resolved Partial Service Degradation

Detected by Pingoru: Apr 16, 2026, 03:20 PM UTC
Resolved: Apr 16, 2026, 08:54 PM UTC
Duration: 5h 33m

Affected: MB multibanco

Timeline · 3 updates

investigating Apr 16, 2026, 03:20 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting MB multibanco. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Apr 16, 2026, 05:05 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Apr 16, 2026, 08:54 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 16, 2026

Transaction Processing Platform | Ideal, Bancontact, P24,Twint, MBWay, Multibanco, Blik, Blikonclik | Resolved Partial Service Degradation

Detected by Pingoru: Apr 16, 2026, 10:32 AM UTC
Resolved: Apr 16, 2026, 10:47 AM UTC
Duration: 14m

Affected: Transaction Processing Platform

Timeline · 2 updates

investigating Apr 16, 2026, 10:32 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Transaction Processing Platform. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
resolved Apr 16, 2026, 10:47 AM UTC

The service degradation affecting Transaction Processing Platform has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 15, 2026

[External] Przelewy24 | Bank Millennium | Resolved Partial Service Degradation

Detected by Pingoru: Apr 15, 2026, 09:03 PM UTC
Resolved: Apr 15, 2026, 10:17 PM UTC
Duration: 1h 13m

Affected: Przelewy24

Timeline · 2 updates

identified Apr 15, 2026, 09:03 PM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
resolved Apr 15, 2026, 10:17 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 15, 2026

[External] MB Way | | Resolved Partial Service Degradation

Detected by Pingoru: Apr 15, 2026, 02:24 PM UTC
Resolved: Apr 15, 2026, 02:43 PM UTC
Duration: 18m

Affected: MB Way

Timeline · 2 updates

investigating Apr 15, 2026, 02:24 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting MB Way. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
resolved Apr 15, 2026, 02:43 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 14, 2026

[External] BLIK OneClick | | Resolved Partial Service Degradation

Detected by Pingoru: Apr 14, 2026, 08:33 AM UTC
Resolved: Apr 14, 2026, 09:32 AM UTC
Duration: 59m

Affected: BLIK OneClick

Timeline · 4 updates

investigating Apr 14, 2026, 08:33 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting BLIK OneClick. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Apr 14, 2026, 08:39 AM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
identified Apr 14, 2026, 08:49 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Apr 14, 2026, 09:32 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 14, 2026

[External] BLIK | | Resolved Partial Service Degradation

Detected by Pingoru: Apr 14, 2026, 08:31 AM UTC
Resolved: Apr 14, 2026, 09:34 AM UTC
Duration: 1h 2m

Affected: BLIK

Timeline · 4 updates

investigating Apr 14, 2026, 08:31 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting BLIK. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Apr 14, 2026, 08:38 AM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
identified Apr 14, 2026, 08:50 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Apr 14, 2026, 09:34 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 14, 2026

[External] Credit Card - Brazil | Gendigital | Resolved Partial Service Degradation

Detected by Pingoru: Apr 14, 2026, 03:07 AM UTC
Resolved: Apr 14, 2026, 03:21 AM UTC
Duration: 14m

Affected: Credit Card - Brazil

Timeline · 2 updates

investigating Apr 14, 2026, 03:07 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Brazil. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
resolved Apr 14, 2026, 03:21 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 11, 2026

[External] iDeal | ABN Amro | Resolved Partial Service Degradation

Detected by Pingoru: Apr 11, 2026, 11:18 PM UTC
Resolved: Apr 11, 2026, 11:37 PM UTC
Duration: 18m

Timeline · 2 updates

investigating Apr 11, 2026, 11:18 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting iDeal. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
resolved Apr 11, 2026, 11:37 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 11, 2026

eps | | Resolved Partial Service Degradation

Detected by Pingoru: Apr 11, 2026, 10:34 PM UTC
Resolved: Apr 12, 2026, 02:11 AM UTC
Duration: 3h 37m

Affected: eps

Timeline · 2 updates

investigating Apr 11, 2026, 10:34 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting eps. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
resolved Apr 12, 2026, 02:11 AM UTC

The service degradation affecting eps has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 11, 2026

[External] eps | | Resolved Partial Service Degradation

Detected by Pingoru: Apr 11, 2026, 02:37 PM UTC
Resolved: Apr 11, 2026, 05:36 PM UTC
Duration: 2h 59m

Affected: eps

Timeline · 2 updates

identified Apr 11, 2026, 02:37 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Apr 11, 2026, 05:36 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 9, 2026

Przelewy24 | alior_bank | Resolved Partial Service Degradation

Detected by Pingoru: Apr 09, 2026, 06:16 PM UTC
Resolved: Apr 09, 2026, 07:16 PM UTC
Duration: 59m

Affected: Przelewy24

Timeline · 2 updates

investigating Apr 09, 2026, 06:16 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Przelewy24. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
resolved Apr 09, 2026, 07:16 PM UTC

The service degradation affecting Przelewy24 has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 8, 2026

[External] Bancontact | BELFIUS BANK | Resolved Partial Service Degradation

Detected by Pingoru: Apr 08, 2026, 09:07 PM UTC
Resolved: Apr 08, 2026, 09:51 PM UTC
Duration: 44m

Affected: Bancontact

Timeline · 2 updates

identified Apr 08, 2026, 09:07 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Apr 08, 2026, 09:51 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 7, 2026

[External] Bancontact | ING BELGIUM, BELFIUS BANK | Resolved Partial Service Degradation

Detected by Pingoru: Apr 07, 2026, 11:06 PM UTC
Resolved: Apr 07, 2026, 11:49 PM UTC
Duration: 42m

Affected: Bancontact

Timeline · 2 updates

identified Apr 07, 2026, 11:06 PM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
resolved Apr 07, 2026, 11:49 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 7, 2026

[External] Bancontact | gebabebbxxx & bbrubebbxxx | Resolved Partial Service Degradation

Detected by Pingoru: Apr 07, 2026, 10:57 AM UTC
Resolved: Apr 07, 2026, 11:51 AM UTC
Duration: 53m

Affected: Bancontact

Timeline · 4 updates

investigating Apr 07, 2026, 10:57 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Bancontact. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Apr 07, 2026, 11:14 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Apr 07, 2026, 11:21 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Apr 07, 2026, 11:51 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Critical April 7, 2026

Trustly | | Resolved Severe Service Degradation

Detected by Pingoru: Apr 07, 2026, 12:35 AM UTC
Resolved: Apr 07, 2026, 12:50 AM UTC
Duration: 14m

Affected: Trustly

Timeline · 2 updates

investigating Apr 07, 2026, 12:35 AM UTC

The PPRO monitoring system has identified a Severe Service Degradation affecting Trustly. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
resolved Apr 07, 2026, 12:50 AM UTC

The service degradation affecting Trustly has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 2, 2026