PPRO incident

[External] Przelewy24 | Mbank | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on September 29, 2026 affecting Przelewy24, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 11:47 AM UTC
Resolved
Sep 29, 2026, 01:28 PM UTC
Duration
1h 40m
Detected by Pingoru
Sep 29, 2026, 11:47 AM UTC

Affected components

Przelewy24

Update timeline

  1. identified Sep 29, 2026, 11:47 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. monitoring Sep 29, 2026, 01:23 PM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Przelewy24 extensively to ensure that performance remains stable before we formally conclude this incident.

  3. resolved Sep 29, 2026, 01:28 PM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.