PPRO incident

[External] eps | Bank Austria, Oberbank AG, BTV FOUR COUNTRIES BANK, BKS Bank AG | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on September 20, 2026 affecting eps, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2026, 11:55 PM UTC
Resolved
Sep 21, 2026, 12:32 AM UTC
Duration
36m
Detected by Pingoru
Sep 20, 2026, 11:55 PM UTC

Affected components

eps

Update timeline

  1. identified Sep 20, 2026, 11:55 PM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. resolved Sep 21, 2026, 12:32 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.