PPRO incident
[External] iDeal | Triodos Bank | Resolved Partial Service Degradation
PPRO experienced a major incident on October 1, 2026, lasting 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 01, 2026, 05:19 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved Oct 01, 2026, 05:39 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.