PPRO experienced a major incident on October 7, 2026 affecting zip, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2026, 01:23 AM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting ZIP. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Oct 07, 2026, 02:23 AM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved Oct 07, 2026, 02:24 AM UTC
The service degradation affecting ZIP has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.