PPRO Outage History

PPRO had 203 outages in the last 2 years totaling 54h 58m of downtime — averaging 8.3 incidents per month.

There were 203 PPRO outages since March 28, 2026 totaling 54h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ppro.com

Major September 17, 2026

[External] MB Way | | Resolved Partial Service Degradation

Detected by Pingoru: Sep 17, 2026, 07:02 PM UTC
Resolved: Sep 17, 2026, 11:00 PM UTC
Duration: 3h 58m

Affected: MB Way

Timeline · 4 updates

investigating Sep 17, 2026, 07:02 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting MB Way. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Sep 17, 2026, 07:17 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 17, 2026, 10:59 PM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of MB Way extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 17, 2026, 11:00 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Critical September 17, 2026

[External] Credit Card (France) | | Severe Service Degradation

Detected by Pingoru: Sep 17, 2026, 05:16 PM UTC
Resolved: Sep 17, 2026, 09:00 PM UTC
Duration: 3h 44m

Affected: Transaction Processing PlatformCredit Card - France

Timeline · 4 updates

investigating Sep 17, 2026, 05:16 PM UTC

The PPRO monitoring system has identified a Severe Service Degradation affecting Transaction Processing Platform. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Sep 17, 2026, 05:52 PM UTC

We have detected a partial service disruption at this payment method but we have noticed that the disruption it’s external.
monitoring Sep 17, 2026, 07:04 PM UTC

We have received notification that the payment scheme has returned to normal operations. We are also confirming that the performance of this payment scheme has recovered to the expected service levels. We will continue to monitor the payment scheme's performance before closing the open incident with the payment scheme.
resolved Sep 17, 2026, 09:00 PM UTC

We have determined based on the conversion rate that the affected bank(s) have returned to normal operations.

Read the full incident report →

Major September 17, 2026

[External] Twint | UBS | Resolved Partial Service Degradation

Detected by Pingoru: Sep 17, 2026, 01:55 PM UTC
Resolved: Sep 17, 2026, 02:51 PM UTC
Duration: 55m

Affected: Twint

Timeline · 2 updates

identified Sep 17, 2026, 01:55 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Sep 17, 2026, 02:51 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 16, 2026

Test ITSM | test | Resolved Partial Service Degradation

Detected by Pingoru: Sep 16, 2026, 03:57 PM UTC
Resolved: Sep 16, 2026, 04:01 PM UTC
Duration: 4m

Timeline · 4 updates

investigating Sep 16, 2026, 03:57 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Sep 16, 2026, 03:58 PM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
monitoring Sep 16, 2026, 03:59 PM UTC

The service degradation affecting Test ITSM has reportedly been resolved. We are currently monitoring the recovery of Test ITSM extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 16, 2026, 04:01 PM UTC

The service degradation affecting Test ITSM has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 16, 2026

[External] Swish | Lunar | Resolved Partial Service Degradation

Detected by Pingoru: Sep 16, 2026, 03:36 PM UTC
Resolved: Sep 16, 2026, 06:01 PM UTC
Duration: 2h 25m

Affected: Swish

Timeline · 3 updates

identified Sep 16, 2026, 03:36 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 16, 2026, 04:36 PM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Swish extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 16, 2026, 06:01 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 16, 2026

[External] MB multibanco | | Resolved Partial Service Degradation

Detected by Pingoru: Sep 16, 2026, 03:06 PM UTC
Resolved: Sep 16, 2026, 08:17 PM UTC
Duration: 5h 10m

Affected: MB multibanco

Timeline · 5 updates

investigating Sep 16, 2026, 03:06 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting MB multibanco. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Sep 16, 2026, 03:09 PM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
identified Sep 16, 2026, 03:26 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 16, 2026, 07:53 PM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of MB multibanco extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 16, 2026, 08:17 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 16, 2026

[External] eps | Raiffeisen Bankengruppe Österreich, HYPO Oberösterreich,Salzburg,Steiermark ,Volkskreditbank AG and Posojilnica Bank eGen | Resolved Partial Service Degradation

Detected by Pingoru: Sep 16, 2026, 07:36 AM UTC
Resolved: Sep 16, 2026, 08:25 AM UTC
Duration: 49m

Affected: eps

Timeline · 3 updates

identified Sep 16, 2026, 07:36 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 16, 2026, 08:01 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 16, 2026, 08:25 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 15, 2026

[External] eps | Raiffeisen Banking Group Austria, HYPO Upper, Volkskreditbank AG, Posojilnica Bank eGen | Resolved Partial Service Degradation

Detected by Pingoru: Sep 15, 2026, 10:49 AM UTC
Resolved: Sep 15, 2026, 11:38 AM UTC
Duration: 49m

Affected: eps

Timeline · 3 updates

identified Sep 15, 2026, 10:49 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 15, 2026, 11:25 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 15, 2026, 11:38 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 14, 2026

[External] eps | Volksbank Group,HYPO-BANK,Bankhaus Carl Spängler ,Schoellerbank AG,Austrian Anadi Bank AG | Resolved Partial Service Degradation

Detected by Pingoru: Sep 14, 2026, 11:32 AM UTC
Resolved: Sep 14, 2026, 01:33 PM UTC
Duration: 2h

Affected: eps

Timeline · 3 updates

identified Sep 14, 2026, 11:32 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 14, 2026, 01:24 PM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 14, 2026, 01:33 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 13, 2026

Bancontact | | Resolved Partial Service Degradation

Detected by Pingoru: Sep 13, 2026, 11:09 PM UTC
Resolved: Sep 14, 2026, 12:03 AM UTC
Duration: 53m

Affected: Bancontact

Timeline · 4 updates

investigating Sep 13, 2026, 11:09 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Bancontact. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Sep 13, 2026, 11:14 PM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
monitoring Sep 13, 2026, 11:32 PM UTC

The service degradation affecting Bancontact has reportedly been resolved. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 14, 2026, 12:03 AM UTC

The service degradation affecting Bancontact has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 13, 2026

[External] eps | Raiffeisen Bankengruppe Österreich | HYPO Oberösterreich | Volkskreditbank AG | Posojilnica Bank eGen | Resolved Partial Service Degradation

Detected by Pingoru: Sep 13, 2026, 11:53 AM UTC
Resolved: Sep 13, 2026, 12:27 PM UTC
Duration: 34m

Affected: eps

Timeline · 3 updates

identified Sep 13, 2026, 11:53 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 13, 2026, 12:21 PM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 13, 2026, 12:27 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 13, 2026

Credit Card - Argentina | | Resolved Partial Service Degradation

Detected by Pingoru: Sep 13, 2026, 03:13 AM UTC
Resolved: Sep 13, 2026, 02:38 PM UTC
Duration: 11h 25m

Affected: Credit Card - Argentina

Timeline · 4 updates

investigating Sep 13, 2026, 03:13 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Argentina. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Sep 13, 2026, 10:25 AM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
monitoring Sep 13, 2026, 10:26 AM UTC

The service degradation affecting Credit Card - Argentina has reportedly been resolved. We are currently monitoring the recovery of Credit Card - Argentina extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 13, 2026, 02:38 PM UTC

The service degradation affecting Credit Card - Argentina has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 13, 2026

iDeal | ABN AMRO, ASN Bank | Resolved Partial Service Degradation

Detected by Pingoru: Sep 13, 2026, 01:47 AM UTC
Resolved: Sep 13, 2026, 04:10 AM UTC
Duration: 2h 23m

Timeline · 4 updates

investigating Sep 13, 2026, 01:47 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting iDeal. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Sep 13, 2026, 02:53 AM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
monitoring Sep 13, 2026, 02:55 AM UTC

The service degradation affecting iDeal has reportedly been resolved. We are currently monitoring the recovery of iDeal extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 13, 2026, 04:10 AM UTC

The service degradation affecting iDeal has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 13, 2026

[External] eps | Raiffeisen Bankengruppe Österreich | Resolved Partial Service Degradation

Detected by Pingoru: Sep 13, 2026, 12:27 AM UTC
Resolved: Sep 13, 2026, 01:06 AM UTC
Duration: 38m

Affected: eps

Timeline · 3 updates

identified Sep 13, 2026, 12:27 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 13, 2026, 12:53 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 13, 2026, 01:06 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 12, 2026

[External] Bancontact | Belfius Bank | Ing Belgium | Resolved Partial Service Degradation

Detected by Pingoru: Sep 12, 2026, 11:27 PM UTC
Resolved: Sep 13, 2026, 05:53 AM UTC
Duration: 6h 26m

Affected: Bancontact

Timeline · 3 updates

identified Sep 12, 2026, 11:27 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 13, 2026, 05:33 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 13, 2026, 05:53 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 11, 2026

[External] eps | BAWAG P.S.K. AG, Easybank AG, Sparda Bank Wien | Resolved Partial Service Degradation

Detected by Pingoru: Sep 11, 2026, 08:36 PM UTC
Resolved: Sep 11, 2026, 09:02 PM UTC
Duration: 26m

Affected: eps

Timeline · 3 updates

identified Sep 11, 2026, 08:36 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 11, 2026, 08:44 PM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 11, 2026, 09:02 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 11, 2026

BANCOMAT Pay | | Resolved Partial Service Degradation

Detected by Pingoru: Sep 11, 2026, 12:53 PM UTC
Resolved: Sep 11, 2026, 02:55 PM UTC
Duration: 2h 1m

Affected: BANCOMAT Pay

Timeline · 4 updates

investigating Sep 11, 2026, 12:53 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting BANCOMAT Pay. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Sep 11, 2026, 02:51 PM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
monitoring Sep 11, 2026, 02:52 PM UTC

The service degradation affecting BANCOMAT Pay has reportedly been resolved. We are currently monitoring the recovery of BANCOMAT Pay extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 11, 2026, 02:55 PM UTC

The service degradation affecting BANCOMAT Pay has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 10, 2026

paysafecard | | Resolved Severe Service Degradation

Detected by Pingoru: Sep 10, 2026, 12:27 PM UTC
Resolved: Sep 10, 2026, 12:54 PM UTC
Duration: 26m

Affected: paysafecard

Timeline · 4 updates

investigating Sep 10, 2026, 12:27 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting paysafecard. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
monitoring Sep 10, 2026, 12:34 PM UTC

The service degradation affecting paysafecard has reportedly been resolved. We are currently monitoring the recovery of paysafecard extensively to ensure that performance remains stable before we formally conclude this incident.
identified Sep 10, 2026, 12:45 PM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
resolved Sep 10, 2026, 12:54 PM UTC

The service degradation affecting paysafecard has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 10, 2026

[External] iDeal | ASN Bank | Resolved Partial Service Degradation

Detected by Pingoru: Sep 10, 2026, 05:46 AM UTC
Resolved: Sep 10, 2026, 05:57 AM UTC
Duration: 11m

Timeline · 3 updates

identified Sep 10, 2026, 05:46 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 10, 2026, 05:52 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of iDeal extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 10, 2026, 05:57 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 9, 2026

[External] eps | Raiffeisen Banking Group,HYPO Upper ,Volkskreditbank,Posojilnica Bank | Resolved Partial Service Degradation

Detected by Pingoru: Sep 09, 2026, 09:57 AM UTC
Resolved: Sep 09, 2026, 10:53 AM UTC
Duration: 55m

Affected: eps

Timeline · 3 updates

identified Sep 09, 2026, 09:57 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 09, 2026, 10:32 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 09, 2026, 10:53 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 8, 2026

[External] Swish | | Resolved Partial Service Degradation

Detected by Pingoru: Sep 08, 2026, 06:48 PM UTC
Resolved: Sep 08, 2026, 08:26 PM UTC
Duration: 1h 38m

Affected: Swish

Timeline · 3 updates

identified Sep 08, 2026, 06:48 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 08, 2026, 07:41 PM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Swish extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 08, 2026, 08:26 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 7, 2026

[External] Credit Card - Mexico | | Resolved Partial Service Degradation

Detected by Pingoru: Sep 07, 2026, 07:25 AM UTC
Resolved: Sep 07, 2026, 09:02 AM UTC
Duration: 1h 37m

Affected: Credit Card - Mexico

Timeline · 3 updates

identified Sep 07, 2026, 07:25 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 07, 2026, 07:39 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Credit Card - Mexico extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 07, 2026, 09:02 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 7, 2026

[External] Bizum | | Resolved Partial Service Degradation

Detected by Pingoru: Sep 07, 2026, 06:53 AM UTC
Resolved: Sep 07, 2026, 10:10 AM UTC
Duration: 3h 16m

Affected: Bizum

Timeline · 3 updates

identified Sep 07, 2026, 06:53 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 07, 2026, 10:00 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bizum extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 07, 2026, 10:10 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 4, 2026

[External] Bancontact | | Resolved Partial Service Degradation

Detected by Pingoru: Sep 04, 2026, 03:38 PM UTC
Resolved: Sep 04, 2026, 04:40 PM UTC
Duration: 1h 1m

Affected: Bancontact

Timeline · 3 updates

identified Sep 04, 2026, 03:38 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 04, 2026, 04:01 PM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 04, 2026, 04:40 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major September 4, 2026

[External] eps | Oberbank | BTV | BKS | Partial Service Degradation

Detected by Pingoru: Sep 04, 2026, 09:08 AM UTC
Resolved: Sep 04, 2026, 10:12 AM UTC
Duration: 1h 3m

Affected: eps

Timeline · 3 updates

identified Sep 04, 2026, 09:08 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 04, 2026, 09:43 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 04, 2026, 10:12 AM UTC

This incident has been resolved.

Read the full incident report →