PPRO Outage History

There were 71 PPRO outages since March 28, 2026 totaling 32h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ppro.com

Major May 3, 2026

[External] Bancontact | BNP PARIBAS FORTIS | Resolved Partial Service Degradation

Detected by Pingoru: May 03, 2026, 01:13 AM UTC
Resolved: May 03, 2026, 02:09 AM UTC
Duration: 56m

Affected: Bancontact

Timeline · 3 updates

identified May 03, 2026, 01:13 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring May 03, 2026, 01:17 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
resolved May 03, 2026, 02:09 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major May 2, 2026

Test ITSM | test | Partial Service Degradation

Detected by Pingoru: May 02, 2026, 06:56 PM UTC
Resolved: May 02, 2026, 07:03 PM UTC
Duration: 7m

Timeline · 1 update

investigating May 02, 2026, 06:56 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

Read the full incident report →

Notice May 1, 2026

Camp Billing || Partial Degradation

Detected by Pingoru: May 01, 2026, 05:14 PM UTC
Resolved: May 01, 2026, 05:14 PM UTC
Duration: —

Affected: LATAM Billing

Timeline · 1 update

resolved May 01, 2026, 05:14 PM UTC

After extensive monitoring, we are confident that traffic for this service has returned to standard service levels. We will now close this service incident.

Read the full incident report →

Major May 1, 2026

CAMP | | Partial Service Degradation

Detected by Pingoru: May 01, 2026, 02:22 PM UTC
Resolved: May 01, 2026, 04:30 PM UTC
Duration: 2h 8m

Affected: LATAM Billing

Timeline · 2 updates

investigating May 01, 2026, 02:22 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting LATAM Billing. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
resolved May 01, 2026, 04:30 PM UTC

This incident has been resolved.

Read the full incident report →

Major May 1, 2026

BLIK | N/A | Resolved Partial Service Degradation

Detected by Pingoru: May 01, 2026, 06:49 AM UTC
Resolved: May 01, 2026, 12:42 PM UTC
Duration: 5h 52m

Affected: BLIK

Timeline · 3 updates

investigating May 01, 2026, 06:49 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting BLIK. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified May 01, 2026, 12:29 PM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
resolved May 01, 2026, 12:42 PM UTC

The service degradation affecting BLIK has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major May 1, 2026

BLIK OneClick | | Resolved Partial Service Degradation

Detected by Pingoru: May 01, 2026, 05:52 AM UTC
Resolved: May 01, 2026, 12:40 PM UTC
Duration: 6h 48m

Affected: BLIK OneClick

Timeline · 4 updates

investigating May 01, 2026, 05:52 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting BLIK OneClick. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified May 01, 2026, 12:18 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
identified May 01, 2026, 12:30 PM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
resolved May 01, 2026, 12:40 PM UTC

The service degradation affecting BLIK OneClick has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 30, 2026

[External] Credit Card - Mexico | | Resolved Partial Service Degradation

Detected by Pingoru: Apr 30, 2026, 06:25 PM UTC
Resolved: May 01, 2026, 01:56 AM UTC
Duration: 7h 30m

Affected: Credit Card - Mexico

Timeline · 4 updates

investigating Apr 30, 2026, 06:25 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Mexico. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Apr 30, 2026, 10:53 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring May 01, 2026, 01:35 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Credit Card - Mexico extensively to ensure that performance remains stable before we formally conclude this incident.
resolved May 01, 2026, 01:56 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 30, 2026

Credit Card - Colombia | | Resolved Partial Service Degradation

Detected by Pingoru: Apr 30, 2026, 01:12 PM UTC
Resolved: Apr 30, 2026, 02:33 PM UTC
Duration: 1h 21m

Affected: Credit Card - Colombia

Timeline · 3 updates

investigating Apr 30, 2026, 01:12 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Colombia. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Apr 30, 2026, 01:26 PM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
resolved Apr 30, 2026, 02:33 PM UTC

The service degradation affecting Credit Card - Colombia has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 30, 2026

Test ITSM | Test Only | Partial Service Degradation

Detected by Pingoru: Apr 30, 2026, 04:38 AM UTC
Resolved: Apr 30, 2026, 04:49 AM UTC
Duration: 11m

Timeline · 2 updates

investigating Apr 30, 2026, 04:38 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Apr 30, 2026, 04:39 AM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

Read the full incident report →

Major April 29, 2026

[External] Bancontact | | Resolved Partial Service Degradation

Detected by Pingoru: Apr 29, 2026, 07:32 PM UTC
Resolved: Apr 29, 2026, 07:56 PM UTC
Duration: 24m

Affected: Bancontact

Timeline · 2 updates

investigating Apr 29, 2026, 07:32 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Bancontact. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
resolved Apr 29, 2026, 07:56 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 29, 2026

Bancontact | | Resolved Partial Service Degradation

Detected by Pingoru: Apr 29, 2026, 05:12 PM UTC
Resolved: Apr 29, 2026, 05:39 PM UTC
Duration: 27m

Affected: Bancontact

Timeline · 2 updates

investigating Apr 29, 2026, 05:12 PM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Bancontact. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
resolved Apr 29, 2026, 05:39 PM UTC

The service degradation affecting Bancontact has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 29, 2026

[External] Przelewy24 | | Resolved Partial Service Degradation

Detected by Pingoru: Apr 29, 2026, 12:47 AM UTC
Resolved: Apr 29, 2026, 01:27 AM UTC
Duration: 40m

Affected: Przelewy24

Timeline · 2 updates

investigating Apr 29, 2026, 12:47 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Przelewy24. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
resolved Apr 29, 2026, 01:27 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 28, 2026

[External] iDeal | Knab N.V. | Resolved Partial Service Degradation

Detected by Pingoru: Apr 28, 2026, 06:57 AM UTC
Resolved: Apr 28, 2026, 07:31 AM UTC
Duration: 33m

Timeline · 2 updates

identified Apr 28, 2026, 06:57 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Apr 28, 2026, 07:31 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 28, 2026

[External] Przelewy24 | Ing Bank Śląski | Resolved Partial Service Degradation

Detected by Pingoru: Apr 28, 2026, 12:58 AM UTC
Resolved: Apr 28, 2026, 01:46 AM UTC
Duration: 48m

Affected: Przelewy24

Timeline · 2 updates

investigating Apr 28, 2026, 12:58 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Przelewy24. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
resolved Apr 28, 2026, 01:46 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Critical April 27, 2026

Twint | | Resolved Severe Service Degradation

Detected by Pingoru: Apr 27, 2026, 08:29 PM UTC
Resolved: Apr 27, 2026, 08:45 PM UTC
Duration: 15m

Affected: Twint

Timeline · 2 updates

investigating Apr 27, 2026, 08:29 PM UTC

The PPRO monitoring system has identified a Severe Service Degradation affecting Twint. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
resolved Apr 27, 2026, 08:45 PM UTC

The service degradation affecting Twint has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Critical April 27, 2026

Transaction Processing Platform | | Resolved Severe Service Degradation

Detected by Pingoru: Apr 27, 2026, 03:43 PM UTC
Resolved: Apr 27, 2026, 04:35 PM UTC
Duration: 51m

Affected: Transaction Processing Platform

Timeline · 4 updates

investigating Apr 27, 2026, 03:43 PM UTC

The PPRO monitoring system has identified a Severe Service Degradation affecting Transaction Processing Platform. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Apr 27, 2026, 03:46 PM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled..
monitoring Apr 27, 2026, 04:13 PM UTC

The service degradation affecting Transaction Processing Platform has reportedly been resolved. We are currently monitoring the recovery of Transaction Processing Platform extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Apr 27, 2026, 04:35 PM UTC

The service degradation affecting Transaction Processing Platform has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 27, 2026

[External] Bancontact | BNP PARIBAS FORTIS | Resolved Partial Service Degradation

Detected by Pingoru: Apr 27, 2026, 01:12 PM UTC
Resolved: Apr 27, 2026, 01:21 PM UTC
Duration: 8m

Affected: Bancontact

Timeline · 2 updates

identified Apr 27, 2026, 01:12 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Apr 27, 2026, 01:21 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 27, 2026

Test ITSM | testtesttest | Partial Service Degradation

Detected by Pingoru: Apr 27, 2026, 06:37 AM UTC
Resolved: Apr 27, 2026, 06:49 AM UTC
Duration: 12m

Timeline · 1 update

investigating Apr 27, 2026, 06:37 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

Read the full incident report →

Major April 27, 2026

Test ITSM | testest | Partial Service Degradation

Detected by Pingoru: Apr 27, 2026, 05:47 AM UTC
Resolved: Apr 27, 2026, 06:49 AM UTC
Duration: 1h 2m

Timeline · 1 update

identified Apr 27, 2026, 05:47 AM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

Read the full incident report →

Major April 27, 2026

Test ITSM | testtest | Partial Service Degradation

Detected by Pingoru: Apr 27, 2026, 05:33 AM UTC
Resolved: Apr 27, 2026, 05:51 AM UTC
Duration: 17m

Timeline · 1 update

investigating Apr 27, 2026, 05:33 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

Read the full incident report →

Major April 26, 2026

[External] eps | Oberbank AG / BTV VIER LÄNDER BANK / BKS Bank AG | Resolved Partial Service Degradation

Detected by Pingoru: Apr 26, 2026, 11:20 PM UTC
Resolved: Apr 26, 2026, 11:41 PM UTC
Duration: 21m

Affected: eps

Timeline · 2 updates

identified Apr 26, 2026, 11:20 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Apr 26, 2026, 11:41 PM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Major April 26, 2026

Test ITSM | N/A | Partial Service Degradation

Detected by Pingoru: Apr 26, 2026, 02:57 PM UTC
Resolved: Apr 26, 2026, 03:33 PM UTC
Duration: 35m

Timeline · 1 update

identified Apr 26, 2026, 02:57 PM UTC

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

Read the full incident report →

Major April 26, 2026

[External] iDeal | ASN Bank | Resolved Partial Service Degradation

Detected by Pingoru: Apr 26, 2026, 02:55 AM UTC
Resolved: Apr 26, 2026, 03:40 AM UTC
Duration: 45m

Timeline · 2 updates

identified Apr 26, 2026, 02:55 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Apr 26, 2026, 03:40 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

Read the full incident report →

Critical April 25, 2026

[External] Test ITSM | testtesttt | Severe Service Degradation

Detected by Pingoru: Apr 25, 2026, 11:57 PM UTC
Resolved: Apr 26, 2026, 12:17 AM UTC
Duration: 19m

Timeline · 1 update

identified Apr 25, 2026, 11:57 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

Read the full incident report →

Critical April 25, 2026

Test ITSM | test | Severe Service Degradation

Detected by Pingoru: Apr 25, 2026, 10:52 PM UTC
Resolved: Apr 25, 2026, 11:03 PM UTC
Duration: 10m

Timeline · 1 update

investigating Apr 25, 2026, 10:52 PM UTC

The PPRO monitoring system has identified a Severe Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

Read the full incident report →

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