PPRO incident
Bancontact | | Resolved Partial Service Degradation
PPRO experienced a major incident on August 1, 2026 affecting Bancontact, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 01, 2026, 07:01 AM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Bancontact. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Aug 01, 2026, 07:03 AM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved Aug 01, 2026, 07:23 AM UTC
The service degradation affecting Bancontact has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.