PPRO incident
Credit Card - Brazil | | Resolved Partial Service Degradation
PPRO experienced a major incident on July 30, 2026 affecting Credit Card - Brazil, lasting 13h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2026, 11:32 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Brazil. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Jul 31, 2026, 12:50 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved Jul 31, 2026, 12:52 PM UTC
The service degradation affecting Credit Card - Brazil has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.