PowerSync incident

New instances fail to provision

Resolved after 23 minutes, affecting Instance Deployments and PowerSync Service - AU Cluster and 1 more, on April 13, 2026.

investigating Apr 13, 2026, 12:18 PM UTC

New instances are currently failing to provision correctly. You may see ENOTFOUND errors. We are busy investigating.

Started
Apr 13, 2026, 12:18 PM UTC
Resolved
Apr 13, 2026, 12:41 PM UTC
Duration
23m
Detected by Pingoru
Apr 13, 2026, 12:18 PM UTC

Affected components

Instance DeploymentsPowerSync Service - AU ClusterPowerSync Service - EU ClusterPowerSync Service - US ClusterPowerSync Service - JP ClusterPowerSync Service - BR Cluster

Update timeline

  1. investigating Apr 13, 2026, 12:18 PM UTC

    New instances are currently failing to provision correctly. You may see ENOTFOUND errors. We are busy investigating.

  2. resolved Apr 13, 2026, 12:41 PM UTC

    This incident has been resolved.

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