PowerSync experienced a minor incident on July 28, 2026 affecting PowerSync Service - US Cluster, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
PowerSync Service - US Cluster
Update timeline
- investigating Jul 28, 2026, 03:29 AM UTC
We've identified a potential issue with some instances in our US cluster. Our team are currently investigating.
- identified Jul 28, 2026, 03:49 AM UTC
We have identified a potential issue with an upstream storage provider. Our team have opened a support ticket with them to confirm. Currently connected sync clients will likely continue syncing, but it's possible that new clients will be unable to sync.
- resolved Jul 28, 2026, 06:25 AM UTC
Our upstream storage provider has identified and repaired the issue in the affected cluster.