PowerSync experienced a minor incident on October 12, 2026 affecting PowerSync Service - EU Cluster, lasting 8h 10m. The incident has been resolved; the full update timeline is below.
Affected components
PowerSync Service - EU Cluster
Update timeline
- investigating Oct 12, 2026, 10:32 PM UTC
Certain customers in our EU region may be noticing degraded performance with elevated client sync error rates. Our team are currently investigating.
- monitoring Oct 12, 2026, 11:34 PM UTC
Our EU region has been restored to full functionality. We are still working with an upstream provider to iron out a remaining issue and will continue monitoring.
- resolved Oct 13, 2026, 06:42 AM UTC
This incident has been resolved.