Resolved after 4 hours 9 minutes, affecting Posh Answers and Knowledge Assistants, on January 6, 2025.
There have been no additional issues observed since the fix was implemented, this incident is resolved.
Affected components
Posh AnswersKnowledge Assistants
Update timeline
- investigating Jan 06, 2025, 02:20 PM UTC
We are currently investigating and will provide updates every 30 minutes or sooner.
- identified Jan 06, 2025, 02:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 06, 2025, 03:06 PM UTC
A fix was implemented and we are monitoring the results.
- monitoring Jan 06, 2025, 04:06 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 06, 2025, 06:30 PM UTC
There have been no additional issues observed since the fix was implemented, this incident is resolved.
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