Posh AI incident
Slow Performance Affecting Posh Portal and Knowledge Ingestion
Posh AI experienced a minor incident on September 23, 2026 affecting Posh Portal, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 23, 2026, 03:11 PM UTC
Posh customers may be experiencing slow performance affecting Posh Portal and Knowledge Ingestion. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Sep 23, 2026, 04:24 PM UTC
Posh customers may be experiencing slow performance affecting Posh Portal and Knowledge Ingestion. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Sep 23, 2026, 05:07 PM UTC
The incident has been resolved and Posh Portal and Knowledge Ingestion are operating normally. Posh experienced slow performance for 97 minutes between 11:11 AM and 12:48 PM Eastern Time on 09/23/2026.