Poplapay Outage History

Poplapay degraded · 1 active incident View live status →

There were 4 Poplapay outages since February 4, 2026 totaling 32h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.poplatek.com

Notice April 29, 2026

Finland authorization issue

Detected by Pingoru: Apr 29, 2026, 09:30 AM UTC
Resolved: Apr 29, 2026, 03:39 PM UTC
Duration: 6h 9m

Affected: Nets Finland

Timeline · 3 updates

investigating Apr 29, 2026, 09:30 AM UTC

12:11 Finland time - debit authorization degraded for Finnish acquiring. 12:11 alkaen katevarmennusyhteydessä ongelmia, selvitys käynnissä
monitoring Apr 29, 2026, 10:42 AM UTC

There was an authorization incident 12:11–12:34, which has since resolved. Around 50-80% of authorizations for Finnish acquiring failed during that time. We are still investigating the root cause, but the issue is unlikely to repeat itself – but we will keep monitoring the situation.
resolved Apr 29, 2026, 03:39 PM UTC

This incident has been resolved.

Read the full incident report →

Major April 21, 2026

Cellular connection issues

Detected by Pingoru: Apr 21, 2026, 09:57 AM UTC
Resolved: Apr 22, 2026, 05:23 AM UTC
Duration: 19h 25m

Affected: Telenor

Timeline · 3 updates

investigating Apr 21, 2026, 09:57 AM UTC

We are currently investigating issue where some payment terminals using Cellular connections are having issues connecting to payment service provider.
identified Apr 21, 2026, 01:44 PM UTC

Cellular network provider has confirmed that there was a roaming issue in Finland that should have been fixed today at approximately 15:20. If you are still experiencing issues with your cellular connection we recommend you to reboot you payment terminal.
resolved Apr 22, 2026, 05:23 AM UTC

This incident has been resolved.

Read the full incident report →

Critical March 30, 2026

Elevated authorization failures

Detected by Pingoru: Mar 30, 2026, 12:00 PM UTC
Resolved: Mar 30, 2026, 02:08 PM UTC
Duration: 2h 8m

Affected: Nets Denmark

Timeline · 4 updates

investigating Mar 30, 2026, 12:00 PM UTC

We are seeing elevated authorization failures for Nets Denmark acquiring
investigating Mar 30, 2026, 12:08 PM UTC

Nets Denmark acquiring connection is experiencing an outage, we are monitoring the situation
monitoring Mar 30, 2026, 12:17 PM UTC

Upstream provider has applied a fix and authorizations are succeeding again
resolved Mar 30, 2026, 02:08 PM UTC

This incident has been resolved.

Read the full incident report →

Critical February 4, 2026

Mobile network connectivity issues with payment terminals

Detected by Pingoru: Feb 04, 2026, 10:19 AM UTC
Resolved: Feb 04, 2026, 03:29 PM UTC
Duration: 5h 10m

Affected: Telenor

Timeline · 6 updates

investigating Feb 04, 2026, 10:19 AM UTC

We are currently investigating this issue.
investigating Feb 04, 2026, 10:44 AM UTC

Payment terminals in Finland that use Telenor SIM for cellular connection are affected. Situation is being investigated.
investigating Feb 04, 2026, 11:48 AM UTC

The issue is being investigated with Telenor. If possible, connect the terminal through a mobile phone hotspot, or other means, while the problem continues. Some merchants have reported successful reconnection after rebooting the device.
investigating Feb 04, 2026, 12:11 PM UTC

Connections are reported operational
monitoring Feb 04, 2026, 01:54 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 04, 2026, 03:29 PM UTC

This incident has been resolved.

Read the full incident report →

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