- Detected by Pingoru
- May 19, 2026, 09:25 AM UTC
- Resolved
- May 19, 2026, 10:48 AM UTC
- Duration
- 1h 23m
Affected: Polar webstore
Timeline · 2 updates
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investigating May 19, 2026, 09:25 AM UTC
We are currently investigating this issue.
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resolved May 19, 2026, 10:48 AM UTC
Polar webstore is back up again and it is possible to make purchases. Apologies for the inconvenience the downtime may have caused you.
Read the full incident report →
- Detected by Pingoru
- Apr 12, 2026, 06:05 PM UTC
- Resolved
- Apr 12, 2026, 07:39 PM UTC
- Duration
- 1h 34m
Affected: Data transfer to Strava
Timeline · 2 updates
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investigating Apr 12, 2026, 06:05 PM UTC
We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
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resolved Apr 12, 2026, 07:39 PM UTC
Issue over and data transfer works normally
Read the full incident report →
- Detected by Pingoru
- Feb 27, 2026, 07:46 AM UTC
- Resolved
- Mar 12, 2026, 08:58 AM UTC
- Duration
- 13d 1h
Affected: Polar Flow mobile application
Timeline · 4 updates
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investigating Feb 27, 2026, 07:46 AM UTC
We are currently investigating this issue.
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monitoring Mar 02, 2026, 01:59 PM UTC
Polar Flow app Android hotfix version 7.35.1 released.
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monitoring Mar 05, 2026, 11:22 AM UTC
Polar Flow app Android hotfix version 7.35.2 released. This release includes additional fixes to the issue that prevented activity data from appearing correctly in the app. We've also made small enhancements to ensure everything keeps running smoothly.
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resolved Mar 12, 2026, 08:58 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 05, 2026, 01:22 PM UTC
- Resolved
- Feb 05, 2026, 01:26 PM UTC
- Duration
- 3m
Affected: support.polar.com
Timeline · 3 updates
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investigating Feb 05, 2026, 01:22 PM UTC
We are currently investigating this issue.
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investigating Feb 05, 2026, 01:25 PM UTC
We are continuing to investigate this issue.
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resolved Feb 05, 2026, 01:26 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 08, 2026, 08:55 AM UTC
- Resolved
- Mar 24, 2026, 08:32 AM UTC
- Duration
- 74d 23h
Affected: Polar API/3rd party sync
Timeline · 4 updates
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investigating Jan 08, 2026, 08:55 AM UTC
We are investigating a data transfer issue affecting Flow-to-AccessLink API partners. The issue began on January 7th at 07:00 UTC and continued until midnight. After midnight data transfer has worked normally. We will keep you updated on the investigation at status.polar.com. We apologize for the inconvenience and thank you for your patience.
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investigating Jan 09, 2026, 12:59 PM UTC
We are continuing to investigate the issue.
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monitoring Jan 20, 2026, 01:00 PM UTC
The fix has been deployed, and data consistency checks are in progress.
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resolved Mar 24, 2026, 08:32 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 30, 2025, 08:58 AM UTC
- Resolved
- Oct 30, 2025, 01:56 PM UTC
- Duration
- 4h 57m
Affected: Polar Team ProPolar Team Pro mobile application
Timeline · 2 updates
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investigating Oct 30, 2025, 08:58 AM UTC
We are currently investigating why some customers are experiencing issues in data synchronization. Sync seems to work, but data is not available in web service. We apologize the trouble caused and thank you for your patience!
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resolved Oct 30, 2025, 01:56 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 26, 2025, 06:14 AM UTC
- Resolved
- Oct 26, 2025, 08:03 PM UTC
- Duration
- 13h 49m
Affected: Polar API/3rd party syncData transfer to MyFitnessPalData transfer to StravaData transfer to TrainingPeaksData transfer to komoot
Timeline · 2 updates
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identified Oct 26, 2025, 06:14 AM UTC
Our servers are always experiencing extra high loads on the day that Daylight Saving Time starts or ends. This may show as slowness or synchronization failing altogether. Please try again later. Thank you for understanding!
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resolved Oct 26, 2025, 08:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 06:38 PM UTC
- Resolved
- Oct 22, 2025, 11:59 AM UTC
- Duration
- 1d 17h
Affected: Data transfer to StravaData transfer to TrainingPeaks
Timeline · 4 updates
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investigating Oct 20, 2025, 06:38 PM UTC
We are experiencing data transfer issues between Polar Flow and Strava/TrainingPeaks . Data synchronization may be slower than normal or fail altogether. We will provide an update as soon as possible. All data is safe.
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monitoring Oct 20, 2025, 07:20 PM UTC
Issue has been identified in 3rd party services, we are monitoring the issue.
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monitoring Oct 20, 2025, 08:11 PM UTC
Data transfer to Strava is now operating normally
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resolved Oct 22, 2025, 11:59 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 07, 2025, 11:14 AM UTC
- Resolved
- Oct 07, 2025, 12:39 PM UTC
- Duration
- 1h 25m
Affected: Polar Flow web servicePolar Flow mobile application
Timeline · 2 updates
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identified Oct 07, 2025, 11:14 AM UTC
Our online services are currently experiencing a higher than normal amount of load, which may be causing synchronization to be slow, or to fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
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resolved Oct 07, 2025, 12:39 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2025, 07:04 AM UTC
- Resolved
- Apr 29, 2025, 11:09 AM UTC
- Duration
- 4h 4m
Affected: Polar Flow web servicePolar webstorePolar Flow mobile applicationPolar Beat mobile applicationpolar.com websitesupport.polar.comaccount.polar.comPolar Club mobile applicationPolar Team ProPolar Team Pro mobile applicationPolar GoFit web servicePolar GoFit mobile applicationPolar API/3rd party syncData transfer to MyFitnessPalData transfer to StravaData transfer to TrainingPeaksData transfer to komootData transfer to Nike
Timeline · 3 updates
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monitoring Apr 29, 2025, 07:04 AM UTC
We have now performed the maintenance tasks and all services are back online. Services are still, however, recovering so you may experience for example slowness for a few hours. If you run into any issues, please try again a bit later.
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monitoring Apr 29, 2025, 10:15 AM UTC
We are continuing to monitor for any further issues.
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resolved Apr 29, 2025, 11:09 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 25, 2025, 11:26 AM UTC
- Resolved
- Jan 20, 2026, 09:16 AM UTC
- Duration
- 269d 21h
Affected: Polar webstore
Timeline · 2 updates
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monitoring Apr 25, 2025, 11:26 AM UTC
The login and registration function in all of Polar's online stores has been disabled for now. We are working on restoring this functionality, but meanwhile, it is safe to make purchases as a guest user without logging in.
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resolved Jan 20, 2026, 09:16 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 28, 2025, 12:49 PM UTC
- Resolved
- Mar 28, 2025, 01:21 PM UTC
- Duration
- 31m
Affected: Polar Flow web servicePolar Flow mobile applicationPolar Beat mobile applicationaccount.polar.comPolar Club mobile applicationPolar Team ProPolar Team Pro mobile applicationPolar API/3rd party sync
Timeline · 2 updates
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investigating Mar 28, 2025, 12:49 PM UTC
We are currently experiencing an issue that prevents logging in to your Flow account and Beat app. In addition, AccessLink partners are unable to log in to admin tool, and Club and Team Pro customers may experience issues in logging in. We are doing our best to get the matter resolved as quickly as possible. We apologize for any trouble this causes you.
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resolved Mar 28, 2025, 01:21 PM UTC
Everything looking good again. Thanks for your patience!
Read the full incident report →
- Detected by Pingoru
- Feb 26, 2025, 06:29 AM UTC
- Resolved
- Feb 26, 2025, 06:56 AM UTC
- Duration
- 26m
Affected: Polar Flow web servicePolar Flow mobile applicationPolar Beat mobile applicationaccount.polar.comPolar Club mobile applicationPolar Team ProPolar Team Pro mobile applicationPolar GoFit web servicePolar GoFit mobile applicationPolar API/3rd party syncData transfer to MyFitnessPalData transfer to StravaData transfer to TrainingPeaksData transfer to komootData transfer to Nike
Timeline · 3 updates
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investigating Feb 26, 2025, 06:11 AM UTC
We have a temporary service break in all our services. The estimated length is 15 minutes, and during this time it is not possible to use Polar services or sync your watches. We apologize for any inconvenience and will keep you updated on here.
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investigating Feb 26, 2025, 06:29 AM UTC
Unfortunately we are still experiencing a temporary service break in all our services. You may notice this as slowness, difficulty in signing in or syncing your device. We are working hard to get the services back to full speed.
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resolved Feb 26, 2025, 06:56 AM UTC
This incident has been resolved. Thanks for understanding!
Read the full incident report →
- Detected by Pingoru
- Feb 14, 2025, 10:13 AM UTC
- Resolved
- Feb 24, 2025, 01:35 PM UTC
- Duration
- 10d 3h
Affected: account.polar.com
Timeline · 3 updates
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investigating Feb 14, 2025, 10:13 AM UTC
We are experiencing a delay in the deletion process of requested and unused Polar accounts. This means that if you have requested to delete your Polar account, it will take a bit longer than the promised 30 days due to a technical issue. This technical issue does not affect our products and services in any other way. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.
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investigating Feb 21, 2025, 06:22 AM UTC
Unfortunately we are still experiencing a delay in the deletion process of requested and unused Polar accounts. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.
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resolved Feb 24, 2025, 01:35 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 27, 2024, 04:06 PM UTC
- Resolved
- Oct 28, 2024, 06:02 AM UTC
- Duration
- 13h 56m
Affected: Data transfer to MyFitnessPalData transfer to StravaData transfer to TrainingPeaksData transfer to komoot
Timeline · 3 updates
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investigating Oct 27, 2024, 04:06 PM UTC
Data transfer between Polar Flow and MyFitnessPal, Stava, Komoot and Training Peaks is partially down. We are working on finding the root cause - updates to follow as soon as available. Rest assured all data is safe.
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investigating Oct 27, 2024, 04:08 PM UTC
We are continuing to investigate this issue.
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resolved Oct 28, 2024, 06:02 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 02, 2024, 03:23 PM UTC
- Resolved
- Aug 04, 2024, 04:25 PM UTC
- Duration
- 2d 1h
Affected: Polar API/3rd party sync
Timeline · 3 updates
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identified Aug 02, 2024, 03:23 PM UTC
Polar API is experiencing data transfer issues. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
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monitoring Aug 02, 2024, 09:14 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 04, 2024, 04:25 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 28, 2024, 07:11 PM UTC
- Resolved
- May 28, 2024, 08:10 PM UTC
- Duration
- 59m
Affected: Polar Flow mobile applicationPolar Beat mobile applicationPolar Club mobile applicationPolar Team Pro mobile application
Timeline · 3 updates
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investigating May 28, 2024, 07:11 PM UTC
We have partial outage in Polar Club, so all posts cannot be finalized.
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identified May 28, 2024, 07:34 PM UTC
The issue has been identified and a fix is being implemented.
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resolved May 28, 2024, 08:10 PM UTC
This incident has been resolved.
Read the full incident report →
