Polar incident
Data transfer issue affecting Flow-to-AccessLink API partners on Jan 7th
Resolved after 74 days 23 hours, affecting Polar API/3rd party sync, on January 8, 2026.
The fix has been deployed, and data consistency checks are in progress.
Affected components
Update timeline
- investigating Jan 08, 2026, 08:55 AM UTC
We are investigating a data transfer issue affecting Flow-to-AccessLink API partners. The issue began on January 7th at 07:00 UTC and continued until midnight. After midnight data transfer has worked normally. We will keep you updated on the investigation at status.polar.com. We apologize for the inconvenience and thank you for your patience.
- investigating Jan 09, 2026, 12:59 PM UTC
We are continuing to investigate the issue.
- monitoring Jan 20, 2026, 01:00 PM UTC
The fix has been deployed, and data consistency checks are in progress.
- resolved Mar 24, 2026, 08:32 AM UTC
This incident has been resolved.
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