Polar incident

Data transfer issue affecting Flow-to-AccessLink API partners on Jan 7th

Notice Resolved View vendor source →

Polar experienced a notice incident on January 8, 2026 affecting Polar API/3rd party sync, lasting 74d 23h. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 08:55 AM UTC
Resolved
Mar 24, 2026, 08:32 AM UTC
Duration
74d 23h
Detected by Pingoru
Jan 08, 2026, 08:55 AM UTC

Affected components

Polar API/3rd party sync

Update timeline

  1. investigating Jan 08, 2026, 08:55 AM UTC

    We are investigating a data transfer issue affecting Flow-to-AccessLink API partners. The issue began on January 7th at 07:00 UTC and continued until midnight. After midnight data transfer has worked normally. We will keep you updated on the investigation at status.polar.com. We apologize for the inconvenience and thank you for your patience.

  2. investigating Jan 09, 2026, 12:59 PM UTC

    We are continuing to investigate the issue.

  3. monitoring Jan 20, 2026, 01:00 PM UTC

    The fix has been deployed, and data consistency checks are in progress.

  4. resolved Mar 24, 2026, 08:32 AM UTC

    This incident has been resolved.