Polar incident

Temporary break in all services

Major Resolved View vendor source →

Polar experienced a major incident on February 26, 2025 affecting Polar Flow web service and Polar Flow mobile application and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2025, 06:29 AM UTC
Resolved
Feb 26, 2025, 06:56 AM UTC
Duration
26m
Detected by Pingoru
Feb 26, 2025, 06:29 AM UTC

Affected components

Polar Flow web servicePolar Flow mobile applicationPolar Beat mobile applicationaccount.polar.comPolar Club mobile applicationPolar Team ProPolar Team Pro mobile applicationPolar GoFit web servicePolar GoFit mobile applicationPolar API/3rd party sync

Update timeline

  1. investigating Feb 26, 2025, 06:11 AM UTC

    We have a temporary service break in all our services. The estimated length is 15 minutes, and during this time it is not possible to use Polar services or sync your watches. We apologize for any inconvenience and will keep you updated on here.

  2. investigating Feb 26, 2025, 06:29 AM UTC

    Unfortunately we are still experiencing a temporary service break in all our services. You may notice this as slowness, difficulty in signing in or syncing your device. We are working hard to get the services back to full speed.

  3. resolved Feb 26, 2025, 06:56 AM UTC

    This incident has been resolved. Thanks for understanding!