Polar incident

Services recovering from maintenance

Minor Resolved View vendor source →

Polar experienced a minor incident on April 29, 2025 affecting Polar Flow web service and Polar webstore and 1 more component, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 07:04 AM UTC
Resolved
Apr 29, 2025, 11:09 AM UTC
Duration
4h 4m
Detected by Pingoru
Apr 29, 2025, 07:04 AM UTC

Affected components

Polar Flow web servicePolar webstorePolar Flow mobile applicationPolar Beat mobile applicationpolar.com websitesupport.polar.comaccount.polar.comPolar Club mobile applicationPolar Team ProPolar Team Pro mobile application

Update timeline

  1. monitoring Apr 29, 2025, 07:04 AM UTC

    We have now performed the maintenance tasks and all services are back online. Services are still, however, recovering so you may experience for example slowness for a few hours. If you run into any issues, please try again a bit later.

  2. monitoring Apr 29, 2025, 10:15 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Apr 29, 2025, 11:09 AM UTC

    This incident has been resolved.