Polar incident

Strava and TrainingPeaks data transfer issues

Major Resolved View vendor source →

Polar experienced a major incident on October 20, 2025 affecting Data transfer to Strava and Data transfer to TrainingPeaks, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 06:38 PM UTC
Resolved
Oct 22, 2025, 11:59 AM UTC
Duration
1d 17h
Detected by Pingoru
Oct 20, 2025, 06:38 PM UTC

Affected components

Data transfer to StravaData transfer to TrainingPeaks

Update timeline

  1. investigating Oct 20, 2025, 06:38 PM UTC

    We are experiencing data transfer issues between Polar Flow and Strava/TrainingPeaks . Data synchronization may be slower than normal or fail altogether. We will provide an update as soon as possible. All data is safe.

  2. monitoring Oct 20, 2025, 07:20 PM UTC

    Issue has been identified in 3rd party services, we are monitoring the issue.

  3. monitoring Oct 20, 2025, 08:11 PM UTC

    Data transfer to Strava is now operating normally

  4. resolved Oct 22, 2025, 11:59 AM UTC

    This incident has been resolved.