Polar experienced a major incident on October 7, 2025 affecting Polar Flow web service and Polar Flow mobile application, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Polar Flow web servicePolar Flow mobile application
Update timeline
- identified Oct 07, 2025, 11:14 AM UTC
Our online services are currently experiencing a higher than normal amount of load, which may be causing synchronization to be slow, or to fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
- resolved Oct 07, 2025, 12:39 PM UTC
This incident has been resolved.