Polar incident

Issue in Team Pro data synchronization

Minor Resolved View vendor source →

Polar experienced a minor incident on October 30, 2025 affecting Polar Team Pro and Polar Team Pro mobile application, lasting 4h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 08:58 AM UTC
Resolved
Oct 30, 2025, 01:56 PM UTC
Duration
4h 57m
Detected by Pingoru
Oct 30, 2025, 08:58 AM UTC

Affected components

Polar Team ProPolar Team Pro mobile application

Update timeline

  1. investigating Oct 30, 2025, 08:58 AM UTC

    We are currently investigating why some customers are experiencing issues in data synchronization. Sync seems to work, but data is not available in web service. We apologize the trouble caused and thank you for your patience!

  2. resolved Oct 30, 2025, 01:56 PM UTC

    This incident has been resolved.