PointClickCare incident
National Care Collaboration Network Service Disruption - New York Network
PointClickCare is currently experiencing a major incident affecting National Care Collaboration Network and National Care Collaboration Network (New York Network), which began 55 min ago. The vendor's full update timeline is below.
Affected components
National Care Collaboration NetworkNational Care Collaboration Network (New York Network)
Update timeline
- investigating May 20, 2026, 11:15 PM UTC
We are investigating a service disruption to the National Care Collaboration Network - New York Network as of 18:21 ET, further updates to follow.