- Detected by Pingoru
- Mar 15, 2026, 06:33 AM UTC
- Resolved
- Mar 15, 2026, 07:47 AM UTC
- Duration
- 1h 13m
Affected: WebAPIEmail
Timeline · 4 updates
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investigating Mar 15, 2026, 06:33 AM UTC
We are currently investigating an issue impacting Podio due to problems with the AWS ElastiCache service. Some users may experience degraded performance or intermittent errors when accessing Podio. Our team is actively working with AWS to identify the root cause and mitigate the impact.
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identified Mar 15, 2026, 06:34 AM UTC
We have identified that the ongoing Podio performance issues are related to a disruption in the AWS ElastiCache service. This may result in slow responses or intermittent failures across parts of the platform. We are applying mitigations and closely monitoring the situation while AWS works on resolving the underlying issue.
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monitoring Mar 15, 2026, 06:43 AM UTC
AWS ElastiCache service stability is improving, and Podio is beginning to recover. We are monitoring the platform closely to ensure performance returns to normal levels. Some users may still experience intermittent issues during this period.
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resolved Mar 15, 2026, 07:47 AM UTC
This incident has been resolved. No further impact has been observed and we are considering this issue to be resolved based on our system monitoring. If you are still experiencing any issues, please let us know via support at Help Center: https://support.sharefile.com/s/
Read the full incident report →
- Detected by Pingoru
- Feb 13, 2026, 06:05 PM UTC
- Resolved
- Feb 13, 2026, 10:16 PM UTC
- Duration
- 4h 11m
Affected: WebAPI
Timeline · 4 updates
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investigating Feb 13, 2026, 06:05 PM UTC
We are investigating customer reports of an issue impacting the performance of certain background tasks like file imports/exports, calendar sync, and background cleanups. Users are likely to see delays in the affected operations. We will provide updates here with more details as soon as possible.
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identified Feb 13, 2026, 06:57 PM UTC
The issue has been identified, and we are actively working on a resolution. We expect the experience to be back to normal shortly.
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monitoring Feb 13, 2026, 07:17 PM UTC
We are seeing better performance of bulk operations based on team efforts to resolve, and we are actively monitoring.
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resolved Feb 13, 2026, 10:16 PM UTC
We have completed steps to restore stability to the customer experience with Podio bulk operations No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at https://support.sharefile.com/s/
Read the full incident report →
- Detected by Pingoru
- Nov 11, 2025, 07:42 PM UTC
- Resolved
- Nov 11, 2025, 08:45 PM UTC
- Duration
- 1h 2m
Affected: Advanced Workflow Automation
Timeline · 4 updates
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investigating Nov 11, 2025, 07:42 PM UTC
We are investigating customer reports of an issue impacting performance of workflows configured via Podio workflow automation. Users are likely to see delays and/or increased error rates in workflow runs . We will provide updates here with more details as soon as possible.
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identified Nov 11, 2025, 08:16 PM UTC
The issue has been identified and we are actively working on a resolution. We expect the experience to be back to normal shortly.
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monitoring Nov 11, 2025, 08:22 PM UTC
We are seeing better performance of notifications based on team efforts to resolve and are actively monitoring.
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resolved Nov 11, 2025, 08:45 PM UTC
We have completed steps to restore stability to the customer experience with Podio notifications. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at https://support.sharefile.com/s/
Read the full incident report →
- Detected by Pingoru
- Oct 23, 2025, 09:45 PM UTC
- Resolved
- Oct 24, 2025, 10:57 AM UTC
- Duration
- 13h 11m
Affected: Web
Timeline · 4 updates
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investigating Oct 23, 2025, 09:45 PM UTC
We are investigating customer reports of an issue impacting the performance of Podio search operations, causing search results and indexing to be delayed. We will provide updates here as soon as possible.
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identified Oct 23, 2025, 10:12 PM UTC
The issue has been identified, and we are actively working on a resolution. We expect the experience to be back to normal shortly.
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monitoring Oct 24, 2025, 10:42 AM UTC
We are seeing better performance of notifications based on team efforts to resolve, and are actively monitoring.
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resolved Oct 24, 2025, 10:57 AM UTC
We have completed steps to restore stability to the customer experience with Podio search. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at Help Center: https://support.sharefile.com/s/
Read the full incident report →
- Detected by Pingoru
- Oct 07, 2025, 04:57 PM UTC
- Resolved
- Oct 07, 2025, 05:25 PM UTC
- Duration
- 27m
Affected: Advanced Workflow Automation
Timeline · 4 updates
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investigating Oct 07, 2025, 04:57 PM UTC
We are investigating customer reports of Podio workflow automation being unavailable. We will provide updates here as soon as possible.
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identified Oct 07, 2025, 05:14 PM UTC
The issue has been identified, and we are actively working on a resolution. We expect the experience to be back to normal shortly.
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monitoring Oct 07, 2025, 05:18 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 07, 2025, 05:25 PM UTC
This incident has been resolved. No further impact has been observed, and we are considering this issue to be resolved based on customer feedback and our system monitoring. If you are still experiencing any problems, please let us know via support at Help Center https://support.sharefile.com/s/
Read the full incident report →
- Detected by Pingoru
- Aug 21, 2025, 08:05 AM UTC
- Resolved
- Aug 21, 2025, 09:01 AM UTC
- Duration
- 55m
Affected: WebAPIEmailAdvanced Workflow Automation
Timeline · 4 updates
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investigating Aug 21, 2025, 08:05 AM UTC
We are investigating customer reports of Podio being unavailable. We will provide updates here as soon as possible.
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identified Aug 21, 2025, 08:09 AM UTC
The issue has been identified and we are actively working on a resolution. We expect the experience to be back to normal shortly.
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monitoring Aug 21, 2025, 08:15 AM UTC
We are seeing better performance of search based on team efforts to resolve and are actively monitoring.
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resolved Aug 21, 2025, 09:01 AM UTC
This incident has been resolved. No further impact has been observed and we are considering this issue to be resolved based on feedback from customers and our system monitoring. If you are still experiencing any issues, please let us know via support at Help Center: https://support.sharefile.com/s/ We apologize for the impact of this issue for your business and are taking steps to reduce the likelihood of this occurring again in the future.
Read the full incident report →
- Detected by Pingoru
- Jul 21, 2025, 03:20 PM UTC
- Resolved
- Jul 23, 2025, 05:55 AM UTC
- Duration
- 1d 14h
Affected: Web
Timeline · 7 updates
Read the full incident report →
- Detected by Pingoru
- Jul 16, 2025, 07:38 PM UTC
- Resolved
- Jul 21, 2025, 01:21 PM UTC
- Duration
- 4d 17h
Affected: Web
Timeline · 4 updates
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investigating Jul 16, 2025, 07:38 PM UTC
We are investigating customer reports of an issue impacting performance of certain background tasks like file imports/exports, calendar sync, and background cleanups. Users are likely to see delays in the affected operations. We will provide updates here with more details as soon as possible.
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identified Jul 17, 2025, 02:18 PM UTC
The issue has been identified and we are actively working on a resolution. We expect the experience to be back to normal shortly.
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monitoring Jul 18, 2025, 06:54 AM UTC
We are seeing better performance based on team efforts to resolve and are actively monitoring.
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resolved Jul 21, 2025, 01:21 PM UTC
We have completed steps to restore stability to the customer experience with background tasks. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at Help Center: https://support.sharefile.com/s/
Read the full incident report →
- Detected by Pingoru
- Jul 11, 2025, 04:44 PM UTC
- Resolved
- Jul 18, 2025, 12:53 PM UTC
- Duration
- 6d 20h
Affected: API
Timeline · 6 updates
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investigating Jul 11, 2025, 04:44 PM UTC
We are investigating customer reports of an issue impacting the performance of Podio, causing slowness in the application and increased error rates. We will provide updates here as soon as possible.
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investigating Jul 14, 2025, 01:11 PM UTC
We are continuing to investigate this issue.
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investigating Jul 14, 2025, 03:25 PM UTC
We are continuing to investigate this issue.
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investigating Jul 15, 2025, 07:01 AM UTC
We are continuing to investigate this issue.
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monitoring Jul 16, 2025, 07:42 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 18, 2025, 12:53 PM UTC
We have completed steps to restore stability to the customer experience with Podio web and API. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at Help Center: https://support.sharefile.com/s/
Read the full incident report →
- Detected by Pingoru
- Jul 10, 2025, 07:49 PM UTC
- Resolved
- Jul 10, 2025, 11:07 PM UTC
- Duration
- 3h 18m
Affected: Email
Timeline · 3 updates
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investigating Jul 10, 2025, 07:49 PM UTC
Some Podio customers may be experiencing issues with notifications. We are investigating this issue and we will provide updates here as soon as available.
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investigating Jul 10, 2025, 07:54 PM UTC
This is likely to impact all email functionalities within Podio/Workflow Automation. We will provide updates here as soon as possible.
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resolved Jul 10, 2025, 11:07 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 02, 2025, 12:01 PM UTC
- Resolved
- Jun 02, 2025, 04:54 PM UTC
- Duration
- 4h 52m
Affected: WebAPIEmailAdvanced Workflow AutomationAdvanced Workflow Automation Failover Queue
Timeline · 6 updates
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investigating Jun 02, 2025, 12:01 PM UTC
We are continuing to investigate this issue. The Engineering team is engaged and working on a fix. We regret the inconvenience caused and are trying our best to get Podio Workflow Automation up and running again
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investigating Jun 02, 2025, 12:02 PM UTC
We are continuing to investigate this issue.
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investigating Jun 02, 2025, 12:09 PM UTC
We are continuing to investigate this issue.
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identified Jun 02, 2025, 12:49 PM UTC
The issue has been identified and we are actively working on a resolution. We expect the experience to be back to normal shortly.
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monitoring Jun 02, 2025, 02:14 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 02, 2025, 04:54 PM UTC
We have been monitoring the system for the past 2.5 hours and can confirm that all operations with Podio workflow automation are back to normal. Our team is relentlessly working to continue improving our infrastructure and avoid such issues in future. We apologize for the inconvenience caused by this issue and thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- May 09, 2025, 03:47 PM UTC
- Resolved
- May 10, 2025, 07:46 AM UTC
- Duration
- 15h 58m
Affected: API
Timeline · 7 updates
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investigating May 09, 2025, 03:47 PM UTC
We are seeing delays in certain background operations like excel export, excel import, bulk calculations and cloning of apps. Our team is currently investigating the issue and we will update this page as soon as we know more.
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identified May 09, 2025, 03:52 PM UTC
We have identified the issue and are in the process of mitigating the cause for these delays.
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identified May 09, 2025, 04:51 PM UTC
We have applied a fix but it is taking a little longer to show effect. We continue monitoring the system and investigating more mitigation steps.
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identified May 09, 2025, 07:56 PM UTC
We have performed a couple more optimizations. The background and bulk operations are picking up speed again. We believe the delay should soon be over.
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monitoring May 09, 2025, 08:31 PM UTC
Our fix has started working and delays are reducing. We will continue monitoring the system to ensure the delays are completely resolved.
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monitoring May 09, 2025, 10:41 PM UTC
Delays have reduced significantly. However, we will continue monitoring the system for a couple more hours to ensure all operations are back to normal.
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resolved May 10, 2025, 07:46 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 14, 2025, 05:39 PM UTC
- Resolved
- Mar 14, 2025, 06:08 PM UTC
- Duration
- 29m
Affected: Web
Timeline · 5 updates
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investigating Mar 14, 2025, 05:39 PM UTC
We are currently investigating this issue.
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identified Mar 14, 2025, 05:41 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Mar 14, 2025, 05:49 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Mar 14, 2025, 05:51 PM UTC
We are continuing to monitor for any further issues.
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resolved Mar 14, 2025, 06:08 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 12, 2025, 03:09 PM UTC
- Resolved
- Mar 12, 2025, 05:51 PM UTC
- Duration
- 2h 41m
Affected: WebAPIEmailAdvanced Workflow AutomationAdvanced Workflow Automation Failover Queue
Timeline · 7 updates
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investigating Mar 12, 2025, 03:09 PM UTC
Podio is inaccessible. We are currently investigating this issue.
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investigating Mar 12, 2025, 03:25 PM UTC
We continue to actively investigate this issue.
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identified Mar 12, 2025, 03:31 PM UTC
The issue has been identified and a fix is being implemented.
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identified Mar 12, 2025, 03:34 PM UTC
The issue has been identified and we are working on a fix. Podio is accessible again now, but some operations might still face delays.
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monitoring Mar 12, 2025, 03:42 PM UTC
All operations are getting back to normal. We are monitoring the performance while we work with our database provider to figure out the root cause of today's incident.
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monitoring Mar 12, 2025, 03:56 PM UTC
All operations are back to normal. But we continue monitoring the performance and are working with our database provider to figure out the root cause to avoid this issue reoccurring.
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resolved Mar 12, 2025, 05:51 PM UTC
All Podio operations have been restored to normal, and we do not anticipate any further performance impact. We have identified the source of the issue and are currently working with our database provider to finalize the root cause. Thank you for your patience as we continue to monitor and ensure stability.
Read the full incident report →
- Detected by Pingoru
- Mar 10, 2025, 11:45 AM UTC
- Resolved
- Mar 10, 2025, 05:03 PM UTC
- Duration
- 5h 17m
Affected: Email
Timeline · 5 updates
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investigating Mar 10, 2025, 11:45 AM UTC
We are working with our Email Provider
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investigating Mar 10, 2025, 11:45 AM UTC
We are continuing to investigate this issue.
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identified Mar 10, 2025, 12:09 PM UTC
Issue has been identified and we are working with our Email Provider
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monitoring Mar 10, 2025, 03:33 PM UTC
Fix has been made and we are monitoring the results..
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resolved Mar 10, 2025, 05:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 09, 2025, 04:14 PM UTC
- Resolved
- Mar 09, 2025, 10:12 PM UTC
- Duration
- 5h 57m
Affected: Email
Timeline · 5 updates
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investigating Mar 09, 2025, 04:14 PM UTC
We are currently investigating this issue.
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identified Mar 09, 2025, 04:15 PM UTC
We've identified the issue with our email provider and continue to work on resolving it.
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identified Mar 09, 2025, 07:07 PM UTC
We're continuing to work with our email provider to resolve the issue.
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monitoring Mar 09, 2025, 09:23 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 09, 2025, 10:12 PM UTC
This incident has been resolved. If you are still experiencing any issues, please let us know via support.
Read the full incident report →
- Detected by Pingoru
- Feb 26, 2025, 12:38 PM UTC
- Resolved
- Mar 03, 2025, 04:12 AM UTC
- Duration
- 4d 15h
Affected: WebAdvanced Workflow AutomationAdvanced Workflow Automation Failover Queue
Timeline · 12 updates
Read the full incident report →
- Detected by Pingoru
- Feb 25, 2025, 12:36 PM UTC
- Resolved
- Feb 25, 2025, 07:36 PM UTC
- Duration
- 6h 59m
Affected: Advanced Workflow AutomationAdvanced Workflow Automation Failover Queue
Timeline · 3 updates
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investigating Feb 25, 2025, 12:36 PM UTC
Team is actively investigating the issue..
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monitoring Feb 25, 2025, 07:34 PM UTC
The rollback has been completed and currently monitoring
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resolved Feb 25, 2025, 07:36 PM UTC
The incident has been resolved
Read the full incident report →
- Detected by Pingoru
- Feb 24, 2025, 12:21 PM UTC
- Resolved
- Feb 25, 2025, 01:22 AM UTC
- Duration
- 13h
Affected: APIEmailAdvanced Workflow Automation
Timeline · 5 updates
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investigating Feb 24, 2025, 12:21 PM UTC
We are currently investigating this issue.
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identified Feb 24, 2025, 03:51 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Feb 25, 2025, 01:01 AM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Feb 25, 2025, 01:17 AM UTC
We are continuing to monitor for any further issues.
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resolved Feb 25, 2025, 01:22 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 20, 2025, 02:11 PM UTC
- Resolved
- Feb 22, 2025, 03:51 PM UTC
- Duration
- 2d 1h
Affected: Email
Timeline · 7 updates
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investigating Feb 20, 2025, 02:11 PM UTC
We are currently investigating this issue.
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identified Feb 20, 2025, 02:37 PM UTC
The issue has been identified and a fix is being implemented.
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identified Feb 20, 2025, 02:37 PM UTC
We are continuing to work on a fix for this issue.
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identified Feb 20, 2025, 03:50 PM UTC
We are continuing to work on a fix for this issue.
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identified Feb 21, 2025, 02:20 AM UTC
We are continuing to work on a fix for this issue.
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monitoring Feb 22, 2025, 07:40 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 22, 2025, 03:51 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 18, 2025, 08:27 AM UTC
- Resolved
- Feb 18, 2025, 08:45 AM UTC
- Duration
- 18m
Affected: API
Timeline · 4 updates
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investigating Feb 18, 2025, 08:27 AM UTC
We are currently investigating this issue.
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identified Feb 18, 2025, 08:30 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Feb 18, 2025, 08:40 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 18, 2025, 08:45 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 15, 2025, 05:51 PM UTC
- Resolved
- Feb 16, 2025, 01:52 AM UTC
- Duration
- 8h 1m
Affected: APIAdvanced Workflow Automation
Timeline · 6 updates
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investigating Feb 15, 2025, 05:51 PM UTC
We are currently investigating this issue.
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investigating Feb 15, 2025, 05:59 PM UTC
We are continuing to investigate this issue.
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identified Feb 15, 2025, 06:29 PM UTC
The issue has been identified and a fix is being implemented.
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identified Feb 15, 2025, 08:13 PM UTC
Workflow Automation should be fixed now. Real time updates on item activity is not happening and is being looked into currently.
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identified Feb 15, 2025, 08:15 PM UTC
We are continuing to work on a fix for this issue.
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resolved Feb 16, 2025, 01:52 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 14, 2025, 12:43 PM UTC
- Resolved
- Feb 14, 2025, 01:34 PM UTC
- Duration
- 51m
Affected: Web
Timeline · 3 updates
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investigating Feb 14, 2025, 12:43 PM UTC
We are currently investigating this issue.
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identified Feb 14, 2025, 01:26 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Feb 14, 2025, 01:34 PM UTC
This incident has been resolved.
Read the full incident report →
Critical February 7, 2025 - Detected by Pingoru
- Feb 07, 2025, 10:10 AM UTC
- Resolved
- Feb 07, 2025, 03:09 PM UTC
- Duration
- 4h 59m
Affected: APIEmailAdvanced Workflow Automation
Timeline · 6 updates
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investigating Feb 07, 2025, 10:10 AM UTC
We are currently investigating this issue.
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identified Feb 07, 2025, 10:35 AM UTC
The issue has been identified and a fix is being implemented.
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identified Feb 07, 2025, 01:07 PM UTC
The issue has been identified and a fix is being implemented.
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investigating Feb 07, 2025, 02:17 PM UTC
We are currently investigating an issue with users receiving a 504 gateway time-out error.
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monitoring Feb 07, 2025, 02:34 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 07, 2025, 03:09 PM UTC
Issue has been resolved and Podio is fully operational..
Read the full incident report →
- Detected by Pingoru
- Jan 28, 2025, 03:53 PM UTC
- Resolved
- Jan 29, 2025, 03:35 AM UTC
- Duration
- 11h 42m
Affected: Advanced Workflow Automation
Timeline · 8 updates
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investigating Jan 28, 2025, 03:53 PM UTC
Emails from our domain automation.podio.com are not being delivered to few email providers, while they are working for other providers. We are evaluating the cause for it and will keep this page updated.
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investigating Jan 28, 2025, 03:54 PM UTC
We are continuing to investigate this issue.
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investigating Jan 28, 2025, 03:55 PM UTC
We are continuing to investigate this issue.
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identified Jan 28, 2025, 04:15 PM UTC
The issue has been identified and a fix is being implemented.
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identified Jan 28, 2025, 05:01 PM UTC
We are continuing to work on a fix for this issue.
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identified Jan 28, 2025, 06:23 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Jan 28, 2025, 07:24 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 29, 2025, 03:35 AM UTC
This incident has been resolved.
Read the full incident report →