Podio incident

Podio seeing delays in bulk operations

Minor Resolved View vendor source →

Podio experienced a minor incident on February 13, 2026 affecting Web and API, lasting 4h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 06:05 PM UTC
Resolved
Feb 13, 2026, 10:16 PM UTC
Duration
4h 11m
Detected by Pingoru
Feb 13, 2026, 06:05 PM UTC

Affected components

WebAPI

Update timeline

  1. investigating Feb 13, 2026, 06:05 PM UTC

    We are investigating customer reports of an issue impacting the performance of certain background tasks like file imports/exports, calendar sync, and background cleanups. Users are likely to see delays in the affected operations. We will provide updates here with more details as soon as possible.

  2. identified Feb 13, 2026, 06:57 PM UTC

    The issue has been identified, and we are actively working on a resolution. We expect the experience to be back to normal shortly.

  3. monitoring Feb 13, 2026, 07:17 PM UTC

    We are seeing better performance of bulk operations based on team efforts to resolve, and we are actively monitoring.

  4. resolved Feb 13, 2026, 10:16 PM UTC

    We have completed steps to restore stability to the customer experience with Podio bulk operations No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at https://support.sharefile.com/s/