Podio experienced a major incident on August 21, 2025 affecting Web and API and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 21, 2025, 08:05 AM UTC
We are investigating customer reports of Podio being unavailable. We will provide updates here as soon as possible.
- identified Aug 21, 2025, 08:09 AM UTC
The issue has been identified and we are actively working on a resolution. We expect the experience to be back to normal shortly.
- monitoring Aug 21, 2025, 08:15 AM UTC
We are seeing better performance of search based on team efforts to resolve and are actively monitoring.
- resolved Aug 21, 2025, 09:01 AM UTC
This incident has been resolved. No further impact has been observed and we are considering this issue to be resolved based on feedback from customers and our system monitoring. If you are still experiencing any issues, please let us know via support at Help Center: https://support.sharefile.com/s/ We apologize for the impact of this issue for your business and are taking steps to reduce the likelihood of this occurring again in the future.